Office Co-ordinator - Balham

Foxtons Estate Agents; London; On-site; GBP 26,000; Full time

Job summary

Join London's top estate agency as an Office Co-ordinator, where you'll be the first point of contact for clients and support Sales & Lettings administration. This role provides an opportunity to develop valuable skills while contributing to a professional and dynamic team in a reputable company. Comprehensive training and career progression opportunities are available.

Benefits

Comprehensive training & upskilling opportunities

Unlimited career potential for motivated individuals

Networking and insight opportunities

Annual Christmas Party and team outings

One paid day annually to volunteer for a charity

Wellbeing package including sick pay and counselling

Enhanced parental leave policies

Pension scheme

Qualifications

• Professionalism and strong organization skills are necessary.
• Attention to detail is crucial for secure handling of information.
• Eager to learn and ready to build a strong network.

Responsibilities

• Greet clients and handle inquiries effectively.
• Manage office operations and maintain organized workspaces.
• Assist with Sales & Lettings tasks and customer service.

Skills

Professionalism

Organization

Communication

Attention to Detail

Customer Service

Job description

About The Role

As an Office Co-ordinator, you will be responsible for greeting clients, fostering relationships, ensuring the smooth operation of our local office, and supporting Sales & Lettings administration to help us serve our customers effectively. If you are interested in administration, property, and delivering exceptional customer service, this is a great opportunity to start your career with London’s number 1 estate agency.

You will be the first point of contact for clients, applicants, and contractors, shaping their first impression of our brand. You will handle in-person and telephone inquiries from customers looking to buy or rent in London.

Your duties include maintaining an organized and well-stocked workspace, reporting maintenance issues, managing the key system, and updating marketing displays regularly.

This role also offers insights into our Sales & Lettings teams. You will assist in preparing move-in and completion packs, registering applicants, booking valuations, and collecting compliance documents from vendors, landlords, and tenants to facilitate deals.

Career progression is plentiful. You can advance within the Office Co-ordinator role or leverage your experience to move into other departments at Foxtons, gaining valuable skills along the way.

We offer:

• £26,000 per annum, pro rata
• Comprehensive training & upskilling opportunities
• Unlimited career potential for motivated individuals
• Networking and insight opportunities across the business
• Inclusion in equity, diversity & inclusivity networks with social events
• Annual Christmas Party and team outings
• One paid day annually to volunteer for a charity of your choice
• Wellbeing package including sick pay, counselling helpline, Mental Health First Aiders, and coaching access
• Enhanced parental leave policies
• Pension scheme

About You

Professionalism, organization, and communication skills are essential to demonstrate Foxtons' commitment to customer service. Attention to detail is crucial, as you will handle clients' property and personal information securely. You should be ambitious, eager to learn, and ready to build a strong network within the industry.

About The Company

As London’s leading estate agency, our success is driven by our people. With over 40 years of experience, we provide top training, market-leading technology, and opportunities to work alongside industry leaders. We are committed to corporate social responsibility, supporting LGBTQ+ safe spaces, charitable initiatives, and community engagement through our offices across London. We also offer paid volunteer days, supporting causes like the Single Homeless Project, London’s largest homelessness charity.