Office-Based Heating Engineer at All Seasons Energy

aira; Sheffield; On-site; GBP 35,000; Full time

Job summary

All Seasons Energy is hiring an Office-Based Heating Engineer to provide customer support and technical expertise on heating systems. This role involves collaborating with design teams and ensuring excellent customer service. A focus on renewable energy and the ability to work in a dynamic team are essential.

Benefits

25 days annual leave plus bank holidays

Health Cash Plan

Reward Gateway (Shopping Discount)

Life Insurance

Employee Assistance Programme

Qualifications

• Proven experience in heating system design, especially for air source heat pumps.
• Strong technical skills in heating system troubleshooting.
• Excellent verbal and written communication skills.

Responsibilities

• Serve as the main point of contact for heating-related inquiries.
• Collaborate with the design team on heating system designs.
• Assist office staff with technical aspects of heating systems.

Skills

Technical proficiency

Customer focus

Problem-solving

Communication

Job description

Social network you want to login/join with:

Office-Based Heating Engineer at All Seasons Energy, Sheffield

col-narrow-left

Client:

Location:

Sheffield, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

1a438e7ce89b

Job Views:

10

Posted:

22.06.2025

Expiry Date:

06.08.2025

col-wide

Job Description:

Our team is growing, and we’re now hiring for an Office-Based Heating Engineer. Join our ECO team with All Seasons Energy, part of the Aira family and help customers on low incomes reduce their bills.

All Seasons Energy, a leading renewable heating installation company, is seeking a skilled and motivated Office-Based Heating Engineer to join our dynamic team. As the primary point of contact for heating inquiries, particularly related to air source heat pump systems, you will play a crucial role in providing technical support to office staff, contributing to the design process, and ensuring a seamless experience for our customers from inquiry to post-installation support.

WHAT YOU’LL BE DOING AS AN OFFICE-BASED HEATING ENGINEER AT ALL SEASONS ENERGY

• Customer Enquiries:
• Serve as the main point of contact for heating-related inquiries, addressing questions from office staff, clients, and customers both new and existing.
• Provide technical expertise and guidance on natural gas and air source heat pump systems, explaining features, benefits, and installation processes.
• Design Assistance:
• Collaborate with the design team to assist in the creation of heating system designs, particularly focusing on air source heat pump installations.
• Review and validate designs to ensure they meet industry standards, regulations, and customer requirements.
• Customer Support:
• Act as the point of contact for customer queries both before and after installation.
• Provide timely and accurate information to address customer concerns, ensuring a high level of customer satisfaction.
• Technical Consultation:
• Assist office staff in understanding technical aspects of heating systems, offering guidance on system capabilities, energy efficiency, and maintenance requirements.
• Training and Development:
• Stay updated on industry trends, new technologies, and advancements in renewable heating systems to provide relevant training and knowledge transfer to office staff.
• Work closely with installation teams, project managers, and other stakeholders to ensure effective communication and coordination.

WHAT YOU’LL NEED AS AN OFFICE-BASED HEATING ENGINEER AT ALL SEASONS ENERGY

• Experience:
• Proven experience in the design and implementation of heating systems, with a focus on air source heat pumps.
• Technical Skills:
• Strong technical proficiency in heating system design and troubleshooting.
• Familiarity with industry standards, regulations, and best practices.
• Communication Skills:
• Excellent verbal and written communication skills for effective interaction with office staff, customers, and external partners.
• Customer Focus:
• A customer-centric approach with the ability to address customer queries and concerns in a professional and friendly manner.
• Problem-Solving Abilities:
• Strong analytical and problem-solving skills to assess design challenges and provide effective solutions.
• Team Player:
• Ability to work collaboratively within a team and contribute to the overall success of the company.

If you are passionate about renewable energy and have the technical expertise to support our office operations, we invite you to apply and be an integral part of All Seasons Energy's commitment to sustainable heating solutions.

WHAT WE OFFER AS AN OFFICE-BASED HEATING ENGINEER AT ALL SEASONS ENERGY

Job Type: Full-time, Permanent, office based

Monday – Friday (40 hours)

Salary £35,000 per annum

25 days annual leave plus bank holidays

Health Cash Plan

Reward Gateway (Shopping Discount)

Life Insurance

Employee Assistance Programme

10-minute walk from Halfway tram stop

About us

Brought into the Aira family in 2023, All Seasons Energy is widely recognised as one of the most trusted installers of renewable power and energy-saving technologies for ECO and funded customers across the UK.

At Aira, we’re not just champions of next-generation energy, we’re champions in Diversity and Inclusion too. We believe that a diverse workforce sparks innovation and creativity and enables us to better serve our customers and communities. We encourage individuals from all backgrounds, cultures, and perspectives to join our team. We will never accept any form of discrimination and believe that together, we can drive a new era for our people and planet.