Office Assistant, London

Trip.com; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Trip.com is seeking an Administrative Support professional for its London office. This role involves various administrative tasks, visitor management, and maintaining office organization. Ideal candidates will have a strong work ethic, effective communication skills, and experience in hospitality. Join Trip.com for exciting career opportunities and a collaborative environment.

Benefits

Flexible work arrangement

Company-sponsored events

Learning opportunities for career progression

Qualifications

• Previous experience in hospitality is desirable.
• Strong work ethic and resourcefulness.
• Professional attitude and appearance required.

Responsibilities

• Support OM with various administrative tasks, including invoice payments and office supplies management.
• Maintain office security and assist with visitor management.
• Prepare welcome packs for new starters and ensure office cleanliness.

Skills

Multitasking

Time-management

Communication

Organizational skills

Tools

Microsoft Office

Job description

Regular London Functional Departments Other Job ID:5646

Update 2025-06-02

Job Description

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

• Support to OM – various administrative tasks, invoice payments, office supplies ordering, managing stock, supporting with admin tasks for European offices, various researches and compiling data upon request
• Registering and receiving visitors. When they arrive showing them to the relevant office space. Assisting with hot desking system (when we establish such). Maintaining office security by following safety procedures and controlling access. Cooperating with our sister company and their Admin and HR Team Members.
• Stocking up the kitchen, checking the fridge and cupboards for snacks and refreshments top up. Monitoring stock and food/snacks deliveries. Picking up mail and packages from the post room, opening, sorting and distributing.
• Helping with office periodical Team activities: preparing refreshments, decorations, venue research etc
• Preparing “welcome pack - swag” for the new starters. Conducting welcome tours around the office for the joining Team Members and visitors.
• Helping with moves of individuals when relocation within the office is required.
• Keeping an eye on the office so everything runs smoothly. Ensure office area is always tidy and presentable
• Liaising with IT and HR Team
• Helping with adhoc Directors and Departments with various tasks as getting food or drinks from the coffee shop, tidying up conference rooms, stand-by duty during CEO/COO/VIP Visitors from our HQ.

What you'll Need to Succeed

• Presence in the office
• Dedicated, committed, resourceful and proactive
• Previous experience in hospitality is desirable and MUST have a strong work ethic.
• Proficiency in Microsoft Office
• Professional attitude and appearance
• Written and verbal communication skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• High organizational skills

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities atvarious levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com