Office Assistant (12 month fixed term contract)

Mazars UK LLP - formerly CompetitionRx Ltd; Poole; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading global professional services network is seeking an Office Administrator to enhance office efficiency and client service. Responsibilities include assessing processes, supporting front-of-house operations, and maintaining effective relationships with team members. The ideal candidate will have advanced MS Office skills and strong communication abilities. This role promises opportunities for growth in a dynamic professional environment.

Qualifications

• Excellent client service skills required.
• Advanced MS Office skills, particularly in Word, Excel, and PowerPoint.
• Recent training or experience in administration preferred.
• Strong communication skills, both verbal and written.
• Ability to manage conflicting priorities under pressure.

Responsibilities

• Assess effectiveness of processes and report to Office Manager.
• Develop effective relationships with office Partners and Managers.
• Deliver exceptional front-of-house service.
• Support day-to-day facilities operations.
• Conduct Right to Work checks and effective onboarding.
• Provide basic IT troubleshooting.
• Organize local office events.
• Manage post and couriers.

Skills

Excellent client service skills

Advanced MS Office skills

Communication skills

Flexibility under pressure

Education

Administration training or experience

Job description

Forvis Mazars cares about your career progression, offering individually designed career paths that help you pursue your interests, match your changing needs, and explore your true potential. We work with diverse, prestigious clients across a range of sectors and geographies, giving you the opportunity to constantly update and grow your skills for lifelong professional development.

About The Team

The Business Support team are here to provide the smooth running of the office, to provide seamless, effective and proactive administrative support. To continually seek ways to make full use of technology to improve processes and efficiency. To promote agile ways of working and reduce reliance on paper.

About The Role

• Continually assess the effectiveness of processes and procedures reporting back to the Office Manager.
• Continually seek ways to make full use of technology to improve processes and efficiency and to promote agile ways of working and reduce reliance on paper.
• Pro-actively develop effective working relationships with Partners and Managers around the office to understand their needs and offer advice and solutions to problems and improve ways of working.
• Deliver exceptional service in the office, with a particular emphasis on front-of-house operations.
• Provide support for the day-to-day facilities operations, helping to maintain a welcoming, clean, secure and safe working environment for team members and visitors.
• Conduct Right to Work checks in the office for new joiners and ensure effective onboarding, including executing first day plans and facilitating office tours with particular emphasis on health and safety requirements.
• Provide basic IT troubleshooting in the office, escalating issues promptly to relevant stakeholders, including the IT team and Office Manager.
• Provide switchboard support.
• Support and organisation of local office events, working with the events team for guidance and support where applicable.
• Support with the management of post in local office, as well as couriers.
  
  

What We Are Looking For

• Excellent client service skills
• Advanced MS Office skills (specifically Word, Excel and PowerPoint)
• Some recent evidence of administration training or experience
• Excellent communication: demonstrates an effective style of communication and collaboration, both verbally and in writing
• Flexible with the ability to work effectively under pressure and manage conflicting priorities, effectively managing expectations when required
  
  

About Forvis Mazars

Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories.

Both member firms share a commitment to providing an unmatched client experience, delivering audit & assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward.Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture.