Office Assistant

TN United Kingdom; Hales; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Office Assistant to provide vital administrative support. This role involves managing schedules, organizing documents, and ensuring smooth communication within the Center for Orientation, Retention, and Exploration. The ideal candidate will thrive in a fast-paced environment, showcasing exceptional organizational and problem-solving skills. If you are flexible, possess strong interpersonal abilities, and can handle multiple tasks efficiently, this opportunity is perfect for you. Join a supportive team where your contributions will make a meaningful impact on students and faculty alike.

Qualifications

• Experience in office management or administrative support role.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Manage schedules and organize documents for the Center.
• Serve as the first point of contact for students and faculty.
• Monitor and answer incoming calls and emails.

Skills

Organizational Skills

Communication Skills

Problem-Solving Skills

Attention to Detail

Time Management

Flexibility

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

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Office Assistant Position in Norfolk, Virginia

1st Choice is currently seeking an Office Assistant for our client in Norfolk, Virginia. The Office Assistant will provide administrative support for the Center for Orientation, Retention, and Exploration. Responsibilities include managing schedules and organizing documents. If you thrive in a fast-paced environment, possess exceptional organizational skills, and have a knack for problem-solving, we want to hear from you.

The successful candidate should have good time management, flexibility, the ability to handle multiple tasks, and excellent communication and telephone skills.

Job Duties

1. Become and remain knowledgeable of New to Blue, Major Exploration, and Exploratory Advising, Success Coaching, and Success Teams.
2. Demonstrate professionalism, positivity, and customer service via phone and email to orientation participants (students and family members), staff, faculty, and campus visitors.
3. Effectively troubleshoot orientation registration and change of major processes.
4. Manage and monitor office printers, furniture, and other equipment.
5. Use critical thinking to problem solve independently.
6. Monitor and answer incoming calls, routing them to appropriate offices.
7. Monitor and answer emails with correct information.
8. Check-in students for academic advising and success coaching appointments.
9. Schedule and reschedule academic advising and success coaching appointments.
10. Provide assistance to the Office Manager.
11. Serve as the first point of contact to students, faculty, staff, and the general public, acting as receptionist for the Center.
12. Provide information to students and the public on university and Center building locations, activities, programs, and policies.
13. Maintain office files and inventory for departmental records management.
14. Assist with the supervision of student workers.
15. Maintain schedules and bookings for orientation registrations, conference rooms, and professional staff.
16. Account for and distribute incoming and outgoing mail.
17. Perform other duties as assigned.

Basic Qualifications

• High School Diploma required.
• Experience in office management or administrative support role.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Strong interpersonal and communication skills, with the ability to interact effectively at all levels.
• Proficiency in Microsoft Office suite and other relevant software applications.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Key Skills

• Organizational Skills: Ability to manage multiple tasks efficiently and prioritize workload.
• Communication/Interpersonal Skills: Excellent verbal and written communication abilities.
• Problem-Solving Skills: Proactive in identifying issues and implementing solutions.
• Attention to Detail: High accuracy in handling data, correspondence, and records.
• Time Management: Exceptional skills to meet deadlines and manage workload.
• Flexibility: Adaptable to changing priorities and tasks.