Office Assistant

Mazars; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global professional services network is seeking an office support professional to provide exceptional administrative and diary management support to Partners. The role requires advanced MS Office skills and strong client service abilities. You'll help maintain an efficient office environment, manage scheduling, and support day-to-day operations in London. This is an opportunity to work in a dynamic team focused on enhancing processes and delivering a high-quality client experience.

Qualifications

• Demonstrates effective communication and collaboration, both verbally and in writing.
• Flexibility to manage conflicting priorities and expectations.

Responsibilities

• Provide effective diary management support to Partners.
• Assess the effectiveness of processes and procedures.
• Develop effective working relationships with Partners and Managers.
• Support management of the room booking tool.
• Deliver exceptional front-of-house service.

Skills

Client service skills

Advanced MS Office skills

Effective communication

Ability to work under pressure

Education

Administration training or experience

Job description

Forvis Mazars cares about your career progression, offering individually designed career paths that help you pursue your interests, match your changing needs, and explore your true potential. We work with diverse, prestigious clients across a range of sectors and geographies, giving you the opportunity to constantly update and grow your skills for lifelong professional development.

About the team

The Business Support team are here to provide the smooth running of the office, to provide seamless, effective and proactive administrative support. To continually seek ways to make full use of technology to improve processes and efficiency. To promote agile ways of working and reduce reliance on paper.

About the role

• Provide effective diary management support to Partners to include:
  • Scheduling internal and external meetings, ensuring meeting specific requirements are met, and liaising with internal/external stakeholders as necessary.
  • Understanding technical requirements (MS Teams) for virtual meetings.
  • Supporting with meeting clashes and proactively reviewing Partners' diaries.
• Continually assess the effectiveness of processes and procedures reporting back to the London Office Support Manager.
• Continually seek ways to make full use of technology to improve processes and efficiency and to promote agile ways of working and reduce reliance on paper.
• Pro-actively develop effective working relationships with Partners and Managers around the office to understand their needs and offer advice and solutions to problems and improve ways of working.
• Supporting with the management of the room booking tool for London, across all floors, ensuring optimal utilisation of office space, exhibiting proactive management, among other duties.
• Deliver exceptional service in the office, with a particular emphasis on front-of-house operations.
• Provide support for the day-to-day facilities operations, helping to maintain a welcoming, clean, secure and safe working environment for team members and visitors.
• Supporting the London Office Support Manager and London Property and Facilities Manager as required to provide a professional and safe working environment.
• Conduct Right to Work checks in the office for new joiners and ensure effective onboarding, including executing first day plans and facilitating office tours with particular emphasis on health and safety requirements.
• Provide basic IT troubleshooting in the office, escalating issues promptly to relevant stakeholders, including the IT team and Office Manager.
• Provide switchboard support.
• Support and organisation of local office events, working with London Concierge and the events team for guidance and support where applicable.
• Support with the management of post in local office, as well as couriers.

What we are looking for

• Excellent client service skills
• Advanced MS Office skills (specifically Word, Excel and PowerPoint)
• Some recent evidence of administration training or experience
• Excellent communication: demonstrates an effective style of communication and collaboration, both verbally and in writing
• Flexible with the ability to work effectively under pressure and manage conflicting priorities, effectively managing expectations when required

About Forvis Mazars

Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories.

Both member firms share a commitment to providing an unmatched client experience, delivering audit & assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward.Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture.