Office Assistant

Armadillo CRM; Bristol; On-site; GBP 12,000 - 18,000; Part time

Job summary

Armadillo CRM is seeking a part-time Office Assistant to maintain office cleanliness, manage supplies, and support staff with various administrative tasks. The ideal candidate will have strong relationship and communication skills, a professional attitude, and be able to solve problems effectively. Working hybrid, this role is crucial for ensuring a well-organized office environment while fostering a positive workplace culture.

Benefits

Hybrid working environment

25 days’ annual leave plus a day off on your birthday

Summer and Christmas hours

Contributory company pension

Social events, including Summer and Christmas parties

Cycle to work scheme

Employee Assistance Programme

Qualifications

• Strong relationship skills to maintain relationships with both internal and external parties.
• Effective communication, both verbally and written.
• Good decision-making skills in order to arrive at a course of action in a timely manner which provides a clear direction and moves the organisation forward.
• Be a problem solver - able to spot more efficient or cost effective ways of working and implement them independently.
• A professional attitude and outlook to the role in order to influence and command respect.
• High standards of conduct to represent and advocate for Armadillo.

Responsibilities

• Maintain a high standard of tidiness and cleanliness of the office and all meeting rooms.
• Check furniture and appliances are in full working order - organise repairs, stock taking, and ordering office supplies.
• Be the point of contact for supplier relationships including cleaning and any other facilities related suppliers.
• Keep kitchen area clean, loading and unloading dishwashers and restocking our drinks fridge.
• Unpack weekly food shop and amazon deliveries.
• Be the contact point for staff for reporting office related matters.
• Book meetings and meeting rooms, keep meeting rooms tidy, and organise travel arrangements where required for on-site client meetings, including hosting.
• Maintain relationships with the building management, attend the quarterly tenancy meetings and take forward any actions, reporting to our MD & HR team any necessary developments.
• Support with office risk assessments, helping to manage and identify any new risks and keep the risk assessment up to date.
• Assist in rolling out yearly workstation risk assessments for the office, as well as checking employee workstation assessments at home.
• Support in keeping Armadillo's H&S policy up to date with regular reviews.
• Ensure Armadillo has the appropriate number of First Aiders and Fire Marshalls at all times as per the H&S Executive guidelines, as well as Mental Health First Aiders.

Skills

Relationship skills

Effective communication

Decision-making skills

Problem solving

Professional attitude

High standards of conduct

Job description

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We’re an independent CRM agency that combines data, insight, and strategy with talent, personality, and craft to deliver fantastic results for global brands.

We’re empowered by our freedom to flex for our clients.
We’re proud of how every individual has a part to play.
We’re passionate about turning problems into solutions.

We are Armadillo.

At Armadillo, we work with some of the world’s biggest brands, including Disney, Greene King, Nationwide, P&O Cruises and Huel, to produce beautifully creative and effective CRM campaigns.

We believe in the long-term success that comes from always putting the best interests of our clients and the well-being and progression of our staff at the heart of everything we do. We are ambitious and free-thinking, yet at the same time pragmatic and straightforward.

Our aim is to become the UK’s most recommended CRM agency: the one everyone wants to work with or for.

We are seeking an Office Assistant to join our team on a part-time basis, ideally working Tuesdays - Thursdays.

• Maintain a high standard of tidiness and cleanliness of the office and all meeting rooms.
• Check furniture and appliances are in full working order - organise repairs, stock taking, and ordering office supplies.
• Be the point of contact for supplier relationships including cleaning and any other facilities related suppliers.
• Keep kitchen area clean, loading and unloading dishwashers and restocking our drinks fridge.
• Unpack weekly food shop and amazon deliveries.
• Be the contact point for staff for reporting office related matters.
• Book meetings and meeting rooms, keep meeting rooms tidy, and organise travel arrangements where required for on-siteclient meetings, including hosting.
• Maintain relationships with the building management, attend the quarterly tenancy meetings and take forward any actions, reporting to our MD & HR team any necessary developments.
• Support with office risk assessments, helping to manage and identify any new risks and keep the risk assessment up to date.
• Assist in rolling out yearly workstation risk assessments for the office, as well as checking employee workstation assessments at home.
• Support in keeping Armadillo's H&S policy up to date with regular reviews.
• Ensure Armadillo has the appropriate number of First Aiders and Fire Marshalls at all times as per the H&S Executive guidelines, as well as Mental Health First Aiders.

Our hybrid policy sees us in the office Tuesday, Wednesday and Thursday, so we are ideally looking for someone part-time to work on those 3 days per week.

• Strong relationship skills to maintain relationshipswith both internal and external parties.
• Effective communication, both verbally and written.
• Good decision-making skills in order to arrive at a course of action in a timely manner which provides a clear direction and moves the organisation forward.
• Be a problem solver - able to spot more efficient or cost effective ways of working and implement them independently.
• A professional attitude and outlook to the role in order to influence and command respect.
• High standards of conduct to represent and advocate for Armadillo

At Armadillo, we truly appreciate the hard work & dedication of our employees, and so we offer the following benefits to all Armadillos:

• Hybrid working environment – 3 days in our central Bristol office / 2 days remote
• 25 days’ annual leave plus a day off on your birthday, increasing by 1 day per annum at each year anniversary up to 30 days, plus bank holidays (pro-rata)
• Summer and Christmas hours – finish 2.5 hours early one Friday per month in June, July, August and December
• Contributory company pension 4% employee 3% employer of total pay through salary sacrifice, escalating 1% each year following your 2nd anniversary at Armadillo, up to 8% employer contribution
• Lots of social events, including Summer and Christmas parties
• Cycle to work scheme
• Employee Assistance Programme offered by Assured Health

We are also committed to creative a diverse workforce and environment, so all qualified applicants will receive consideration for employment at Armadillo, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origins, genetics, disability or age.