Office Assistant

Mazars UK LLP - formerly CompetitionRx Ltd; Birmingham; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading professional services firm in Birmingham seeks an Office Assistant to provide comprehensive support to staff and manage partner diaries. Ideal applicants will have experience in a similar role, strong organizational and client service skills, along with advanced MS Office proficiency. This largely office-based role emphasizes exceptional service delivery and effective collaboration within the team.

Qualifications

• Experience in a similar role.
• Strong attention to detail and multi-tasking skills.
• Passion for providing excellent client service.

Responsibilities

• Provide effective support in the office and manage diaries of several Partners.
• Deliver exceptional service with front-of-house operations.
• Conduct Right to Work checks and assist with onboarding.

Skills

Attention to detail

Organizational skills

Communication skills

Problem-solving

MS Office skills

Job description

Overview

Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You\'ll join a collaborative and inclusive team where you\'re supported to grow your skills, explore new opportunities, and contribute from day one. You\'ll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact.

Job Purpose

The Office Assistant is responsible for providing effective support in office, delivering essential support to staff members and managing the diaries of several Partners. The Office Assistant is expected to deliver exceptional client service in all aspects of their role.

This is predominantly an office-based role.

Job Role

• Continually assess the effectiveness of processes and procedures reporting back to the Office Manager.
• Continually seek ways to make full use of technology to improve processes and efficiency and to promote agile ways of working and reduce reliance on paper.
• Pro-actively develop effective working relationships with Partners and Managers around the office to understand their needs and offer advice and solutions to problems and improve ways of working.
• Deliver exceptional service in the office, with a particular emphasis on front-of-house operations.
• Provide support for the day-to-day facilities operations, helping to maintain a welcoming, clean, secure and safe working environment for team members and visitors.
• Support with local application of Forvis Mazars\' Health and Safety policy to include:
• First aid and incident reporting
• Fire drills
• Office inspections
• Inductions for new team members
• Providing health and safety feedback to Office Manager
• Assist with visitor and contractor visits
• Conduct Right to Work checks in the office for new joiners and ensure effective onboarding, including executing first day plans and facilitating office tours with particular emphasis on health and safety requirements.
• Provide basic IT troubleshooting in the office, escalating issues promptly to relevant stakeholders, including the IT team and Office Manager.
• Provide switchboard support.
• Support and organisation of local office events, working with the events team for guidance and support where applicable.
• Support with the management of post in local office, as well as couriers.
• Provide effective diary management support to Partners to include:
• Scheduling internal and external meetings, ensuring meeting specific requirements are met, and liaising with internal/external stakeholders as necessary.
• Understanding technical requirements (MS Teams) for virtual meetings.
• Supporting with meeting clashes and proactively reviewing Partners\' diaries.

Person Specification

• Experience in a similar role.
• Experience of supporting health and safety compliance in the workplace.
• Strong attention to detail, organisational and multi-tasking skills.
• Strong problem-solving abilities to address and resolve issues promptly and efficiently.
• Exceptional communication, presentation and interpersonal skills.
• A strong team player who works collaboratively.
• Passion for providing excellent client service.
• Flexible with the ability to work effectively under pressure and manage conflicting priorities.
• Advanced MS Office skills (specifically Word, Excel and PowerPoint).

Diversity, Equity & Inclusion

At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people\'s unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients.

We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith.

We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential.

At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.