Office and Finance Manager

ACFA - The Advice Network; Bristol; On-site; GBP 33,000 - 36,000; Full time

Job summary

ACFA - The Advice Network is seeking an Office and Finance Manager to enhance operational efficiency and support a dynamic team. The role involves overseeing key administrative functions, managing staff, and creating a supportive atmosphere for clients dealing with distress. Ideal candidates will have strong organisational skills, a background in administration, and be compassionate towards clients. The position offers a salary of £33,366 to £35,235, along with benefits including a pension contribution and opportunities for professional development.

Benefits

26 days holiday per year plus bank holidays

6% pension contribution

Ongoing training opportunities

Regular supervision

Flexible working options

Cycle to Work scheme

Qualifications

• Experience in administration or office management, including financial administration.
• Ability to handle confidential enquiries sensitively.
• Demonstrated proactive strategies in a management role.

Responsibilities

• Oversee daily operations, including office administration and finance management.
• Manage an Admin and Finance Assistant.
• Create a welcoming environment for clients, handling sensitive issues with care.

Skills

Organisational skills

Communication skills

Time management

Job description

Are you a natural organiser with a head for numbers who thrives in a dynamic environment?

Do you have experience in administration or office management, including financial administration?

This is a wide-ranging role, and we don’t expect you to have experience in every element of the role. If you’re organised, proactive, compassionate, and have experience in administration and finance, we’d love to hear from you. We can provide support and training to learn other elements while in post.

Key Details:

Salary:£33,366 to £35,235 (point 23 to 25 of the NJC Pay Scale)

Hours: 37 hours per week (full-time)

Contract:Permanent

Closing date:9am, Wednesday 6^thAugust 2025

Interview date:Tuesday 19^thAugust 2025

Interviews at:Brigstowe’s office,The Old Co-op, Ground Floor, 42 Chelsea Road, Bristol, BS5 6AF

The Role:

As our Office and Finance Manager, you will be the backbone of daily operations. You’ll be in charge of key functions including office administration, facilities management, finance, IT, and HR. You will lead by example in the office environment, supporting staff with their day-to-day issues, enabling them to carry out their work effectively. You will also be responsible for reception services, helping us to create a safe and welcoming environment for our vulnerable clients.

You will be supported by an Admin and Finance Assistant, who you will manage and supervise, so many of the tasks and responsibilities within your role will be delegated to them.

You will be a member of the management team, regularly meeting with other managers to ensure organisational goals are achieved.

About You:

You are a great communicator who can build rapport easily and create an inviting reception space for our clients, who may be in distress or crisis when they access our services. You are non-judgmental and able to put people at ease, sensitively and confidentially handling their enquiries.

You are good at planning and time management, and willing to respond flexibly to the needs of the charity, as your workload will vary from day to day. You will be able to work with our current systems and procedures, creating any further efficiencies where possible. Organisation is key to this role, as you will be juggling competing priorities. You will be supported by our CEO to prioritise your workload.

About Us:

Brigstowe supports anyone living with or affected by HIV in Bristol and the surrounding areas. We offer a comprehensive and holistic range of services, including advice and support, a peer support group, peer mentoring, advocacy, campaigning, training, and sexual health outreach work.

We pride ourselves on treating our clients with respect and dignity, with the highest regard for confidentiality. We work hard to ensure that our award-winning services are accessible, person-centred, non-judgmental, professional and of a high quality at all times.

As well as joining a collaborative, supportive, motivated and dynamic team, you will receive:

• 26 days holiday per year plus bank holidays (pro rata)

• 6% contribution to your pension

• Ongoing training and continuous professional development opportunities

• Regular one-to-one supervision

• Flexible/remote working options available on discussion with line manager (some office working is required)
• Cycle to Work scheme

How to Apply:

For full details on how to apply and to download an application form, please visit: https://www.brigstowe.org/support-our-work/recruitment/