Office Administrator *Temporary Ongoing Contract*

Office Angels; North East; On-site; GBP 26,000; Full time

Job summary

A leading recruitment agency is looking for an Office Administrator in Byker. You will manage communications, process service requests, and support engineers. The ideal candidate should have strong computer and client communication skills, ideally with experience in a fast-paced environment. This temporary role offers comprehensive training and a supportive team atmosphere.

Benefits

Free onsite parking

Comprehensive training

Supportive team environment

Qualifications

• Experience in an administrative role focusing on client interactions.
• Ability to handle multitasking effectively in a busy environment.
• Strong attention to detail and organisational capabilities.

Responsibilities

• Manage incoming calls and process service requests.
• Log service requests and maintain accurate records.
• Coordinate with engineers and update service rota.
• Provide general administrative support.

Skills

Strong computer skills

Proficiency in Microsoft Excel

Experience in client communication

Ability to manage busy phone lines

Proactive problem-solving

Excellent attention to detail

Organisational skills

Job description

Job Title: Office Administrator

Location: Byker (Free onsite parking)
Contract Type: Temporary Ongoing
Working Pattern: Monday - Friday 8am-5pm with an hours lunch (40 hours per week)
Salary: £25,396
Start Date: ASAP

About Us:
Our client is a leading player in the manufacturing industry, dedicated to delivering exceptional service to their clients. They are currently seeking a motivated and organised Administrator to join their dynamic team in Byker.

Role Overview:
As an Office Administrator, you will be the first point of contact for clients and engineers, ensuring smooth communication and efficient service delivery. Your responsibilities will include managing incoming calls, processing service requests, and maintaining accurate records. This is a fast-paced role that requires strong organisational skills and the ability to multitask effectively.

Key Responsibilities:

• Monitor and respond to incoming calls.


• Log and track service requests using the internal software and ensure all communications are documented.


• Upload workbooks and maintain client portals.


• Prepare and send quotes to clients and raise purchase orders (POs) upon receipt.


• Coordinate with engineers and ensure the service rota is updated regularly.


• Generate and send out daily reports.


• Provide general administrative support, including data input and document control.

Ideal Candidate:

• Strong computer skills, including proficiency in Microsoft Excel.


• Previous administrative experience with a focus on client communication.


• The ability to handle busy phone lines and manage multiple priorities.


• A proactive and reactive approach to problem-solving.


• Excellent attention to detail and organisational skills.

Training:
Comprehensive training will be provided to ensure you are fully equipped to succeed in this role.

Team Environment:
Join a friendly and diverse team. Our client values collaboration and maintains a supportive atmosphere, promoting teamwork and professional growth.

Interview Process: The interview process will be conducted via Teams.

If you are passionate about providing excellent service and thrive in a busy environment, we encourage you to apply!

To Apply: Please submit your CV today! If you would like to speak to a consultant about this role please call OA Newcastle on 0191 261 0123.

Closing Date: Applications will be reviewed on a rolling basis and you will only be contacted if you are shortlisted for this position.

Join our client's team and play a vital role in delivering outstanding service in the manufacturing industry!

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.