Office Administrator/Receptionist

Bumper Rescue Ltd; Middlewich; On-site; GBP 25,000 - 27,000; Full time

Job summary

A growing SMART Repair Bodyshop is looking for an Administrator/Receptionist in Middlewich. The role involves managing customer interactions, handling admin tasks, and supporting the mobile repair team. The ideal candidate has excellent communication skills, is organized, and can multitask effectively. The position offers a competitive salary of £25,000 – £27,000, 20 days holiday, and a supportive work environment.

Benefits

20 days holiday + 8 bank holidays

Working hours Monday to Friday (no weekends)

Supportive, growing company

Qualifications

• Automotive admin/reception experience is a plus but not essential.
• Ability to multitask in a fast-paced environment.
• Friendly and professional demeanor.

Responsibilities

• Greet customers and visitors with a warm, professional welcome.
• Answer phone calls, respond to enquiries, and schedule appointments.
• Handle admin tasks and process payments.
• Maintain accurate records, repair orders, and invoices.

Skills

Excellent communication and customer service skills

Super organised

Confident using Microsoft Office and Apple systems

Proactive attitude

Job description

Administrator / Receptionist

Location: Middlewich

Salary: £25,000 – £27,000 (depending on experience)

Hours: Monday to Friday, 37.5 hours per week

Bumper Rescue is a growing SMART Repair Bodyshop, and we're on the lookout for a friendly, organised, and professional Administrator / Receptionist to join our team.

As the first point of contact for customers, you’ll play a key role in creating a great first impression—whether that’s in person, over the phone, or by email. You’ll also help keep day-to-day operations running smoothly behind the scenes.

If you’ve got great communication skills, a proactive attitude, and love keeping things organised, we’d love to hear from you.

What you'll be doing

• Greet customers and visitors with a warm, professional welcome
• Answer phone calls, respond to enquiries, and schedule appointments
• Provide repair quotes from website enquiries and walk-ins
• Handle admin tasks and process payments
• Post updates on social media platforms
• Keep customers informed on vehicle repair progress
• Support the mobile repair team and streamline workflow
• Maintain accurate records, repair orders, and invoices
• Perform general office duties (data entry, filing, supplies management)
• Keep the reception area tidy, organised, and inviting

What we're looking for

• Excellent communication and customer service skills
• Super organised, reliable, and able to multitask in a fast-paced environment
• Confident using Microsoft Office and Apple systems
• Friendly, professional, and proactive attitude
• Automotive admin/reception experience is a plus—but not essential (we’ll train you!)

What we offer

• Competitive salary: £25,000 – £27,000 (DOE)
• 20 days holiday + 8 bank holidays
• Monday–Friday working hours (no weekends)
• Supportive, growing company where your role makes a real impact
• Be part of a forward-thinking business and a key player in the customer journey
• Location: Office-based in Middlewich

How to apply

Send your CV and a short cover note explaining why you’re a great fit

Email General Manager Rob Barnes at: [e-mail]