Office Administrator – Property Maintenance Coordination

Homeland; Audenshaw; On-site; GBP 22,000 - 28,000; Full time

Job summary

A property management company in Audenshaw is seeking a reliable Office Administrator to be the first point of contact for tenant repair and maintenance queries. The role involves managing calls and emails, logging maintenance requests, and liaising with contractors. Ideal candidates should have strong organizational skills and experience with spreadsheets. This position is crucial for keeping properties running smoothly.

Qualifications

• Strong organisational and communication skills.
• Comfortable managing spreadsheets (Excel or Google Sheets).
• Ability to assess situations and make decisions independently.

Responsibilities

• Handle inbound calls and emails from tenants regarding property issues.
• Log and update maintenance requests in a coherent spreadsheet/database.
• Assess and determine the appropriate contractor/trade.

Skills

Organisational skills

Communication skills

Spreadsheet management

Decision-making

Job description

Overview

Are you highly organised, confident on the phone, and experienced with spreadsheets? We’re looking for a reliable Office Administrator to join our team and be the first point of contact for tenant repair and maintenance queries.

Responsibilities

• Handle inbound calls and emails from tenants regarding property issues
• Log and update maintenance requests in a coherent spreadsheet/database
• Assess and determine the appropriate contractor/trade (e.g. plumbing, electrical, gas, general repairs)
• Liaise with contractors to obtain quotes, assign jobs, and book appointments
• Monitor and maintain schedules for key compliance tasks, such as gas safety certificates and electrical checks
• Ensure all relevant records are kept up to date and organised
• Provide regular updates to management on outstanding jobs and priorities

Requirements

• Strong organisational and communication skills
• Comfortable managing spreadsheets (Excel or Google Sheets)
• Ability to assess situations and make decisions independently
• Experience liaising with contractors or coordinating maintenance is a plus
• Professional and courteous manner when dealing with tenants

Ideal for someone who

• Has a background in property management, admin, or facilities coordination
• Enjoys problem-solving and thrives in a fast-paced environment
• Takes initiative and is happy to work independently once trained

If you’re proactive, resourceful, and ready to be a vital part of keeping our properties running smoothly, we’d love to hear from you.

To apply, please send your CV and a brief cover letter to [e-mail]