Office Administrator in Aldermaston)

Penguin Recruitment; Brentford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading water treatment and environmental services company is seeking a Senior Support/Technical Services Administrator. This role involves managing client relationships, overseeing quality systems, and performing general administration tasks. Ideal candidates will have strong Excel skills and excellent communication abilities. Join a dynamic team focused on delivering exceptional service to clients across various sectors.

Qualifications

• Strong Excel skills required.
• Diverse communication abilities necessary.
• Attention to detail and independent working capabilities are crucial.

Responsibilities

• General administration duties including scheduling work and client liaison.
• Managing quality systems and effective diary management for field staff.
• Responding to service queries and booking jobs.

Skills

Proficient in Excel

Effective communication skills

Attention to detail

Ability to prioritize

Independent working

Job description

Senior Support/Technical Services Administrator

Responsibilities:

• General administration duties
• Responding to service queries from the field service team and customers
• Scheduling work for customers using client portals
• Booking and progress chasing of jobs
• Client liaison
• Managing the quality system
• Effective diary management for field staff
• Proficient in Excel with confident knowledge
• Ability to work independently without supervision
• Diverse communication skills with attention to detail
• Ability to prioritize and handle multiple tasks effectively

About Our Client:

Our client is a water treatment and environmental services company operating mainly within the commercial, building services, swimming pool, hotel, and industrial sectors. They provide chemical treatments and expertise, emphasizing excellent service and rapid communication. Their clients include airlines, schools, hospitals, local councils, and commercial buildings. Due to the sensitive nature of the business, client confidentiality is paramount. The company works closely with customers to resolve issues professionally with minimal disruption.