Office Administrator - Gateshead *6 Month Contract*

Office Angels; Gateshead; On-site; GBP 26,000 - 28,000; Full time

Job summary

A recruitment agency is seeking an Office Administrator for a temporary position in Gateshead. In this role, you'll manage phone lines, process service requests, and provide administrative support. Ideal candidates will have 2-3 years in a similar role, strong IT skills, and excellent communication abilities. The role offers a salary of £26,325 per annum with potential for extension or permanent placement.

Benefits

Free onsite parking

Qualifications

• 2-3 years' experience in a busy administrative role.
• Confident handling multiple tasks and priorities.
• Customer-focused approach.

Responsibilities

• Answer and direct incoming calls, providing professional support.
• Take bookings and complete booking forms.
• Monitor and respond to service requests via phone and email.

Skills

Strong IT skills, particularly in Microsoft Excel

Excellent communication skills

High attention to detail

Proactive problem-solver

Job description

Job Opportunity: Office Administrator - Gateshead

About the Role

Office Angels are proud to be partnering with an established company in Gateshead who are looking for an Office Administrator to join their friendly team. This is a varied and fast-paced role where you'll be the first point of contact for clients, ensuring smooth communication and exceptional service.

You'll be managing busy phone lines, processing service requests, coordinating bookings, and keeping accurate records. If you thrive on organisation, can juggle multiple tasks, and enjoy problem-solving, this role is perfect for you.

Salary: £26,325 per annum (paid weekly via Office Angels)
Location: Gateshead - Free onsite parking
Contract: Temporary - approx. 6 months (potential to be extended or become permanent)
Hours: Monday-Friday, 9:00am - 5:00pm (37.5 hours/week, 30 min unpaid lunch)
Start Date: ASAP

Key Responsibilities

• Answer and direct incoming calls, providing professional and friendly support


• Take bookings, complete booking forms (date, time, contact details, service requirements)


• Monitor and respond to service requests via phone and email, logging all activity in the internal system


• Upload workbooks, maintain client portals, and ensure documentation is accurate and up to date


• Prepare and send quotes to clients, raise purchase orders, and generate PO numbers and issue invoices


• Allocate jobs to field teams and keep service rotas up to date


• Produce and send daily reports to clients


• Provide general administrative support to the team

Ideal Candidate

• 2-3 years' experience in a busy administrative role


• Confident handling multiple tasks and priorities at once


• Strong IT skills, particularly in Microsoft Excel


• Excellent communication skills and a customer-focused approach


• High attention to detail and accuracy


• Proactive problem-solver who can adapt quickly to changing needs

How to Apply
Submit your CV today! Applications are reviewed on a rolling basis, and only shortlisted candidates will be contacted.

If you require any reasonable adjustments during the recruitment process, please let us know.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.