Office Administrator – Epinal Way Care Centre

Rushcliffe Care Group; Loughborough; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as an Office Administrator, where you will be the welcoming face of the organization. This role involves managing front-of-house reception duties and supporting various office functions. With a focus on exceptional customer service, you'll handle calls, greet visitors, and assist with administrative tasks. The ideal candidate will possess strong communication and organizational skills, thrive under pressure, and contribute to a compassionate team dedicated to providing outstanding care. Start your rewarding career with us today!

Benefits

Enhanced DBS check covered

Professional development opportunities

Qualifications

• Qualifications sufficient to perform the role.
• Experience using computer software, including Office 365.

Responsibilities

• Answering telephone calls and directing them as necessary.
• Providing general administrative and clerical support.
• Maintaining a tidy and welcoming reception area.

Skills

Office 365

Communication Skills

Organisational Skills

Customer Service

Education

Relevant Qualifications

Job description

Office Administrator – Epinal Way Care Centre

Reference: Office Administrator

Office Administrator

Loughborough

Posted 35 day ago

37.50

Full Time, Perm

Join Our Team at Rushcliffe Care Group

You will be joining Rushcliffe Care, a company with over 35 years of experience in offering the highest levels of care to our most vulnerable in society.

We are looking for a Office Administrator to join our team at Head Office. This role requires an organised and professional individual to manage front-of-house reception duties while supporting the additional functions within the organisation.

About the Role

As a Office Administrator, you will be the first point of contact for visitors and callers while assisting with other office based processes. Your key responsibilities will include:

• Answering telephone calls, screening and directing them as necessary.
• Taking and relaying messages accurately and efficiently.
• Providing professional information to callers and visitors.
• Greeting and directing visitors to their appropriate destinations.
• Handling general queries from staff, service users, and the public.
• Receiving, sorting, and distributing mail and deliveries.
• Maintaining a tidy and welcoming reception area.
• Providing general administrative and clerical support, including photocopying and office equipment operation.
• Processing purchase orders from requisition to delivery, ensuring accuracy and timely placement with suppliers.
• Managing goods receipt at Head Office and coordinating returns or exchanges for defective items.
• Providing reception cover and additional administrative support as required.

About You

• To be successful in this role, you should have:
• Qualifications sufficient to perform the role.
• Experience using computer software, including Office 365.
• The ability to work under pressure and manage multiple tasks effectively.
• Strong communication and organisational skills.
• A professional and welcoming approach to customer service.

Why Join Us?

Join our team at Rushcliffe Care Group and help us continue to provide exceptional care and service to our service users.

You will be joining Rushcliffe Care, a company with over 35 years of experience in offering the highest levels of care to our most vulnerable in society. Our core values—Reputable Care, Respect and Compassion, Robust Communication, and Real Commitment—are at the heart of everything we do.

Start making a difference with your career today.

All roles are subject to an enhanced DBS check, the cost of which is covered by Rushcliffe Care.

For additional information regarding this role contact the HR Team on 01509 219 605