Office Administrator and Senior Receptionist

University of Cambridge; Cambridge; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

36 days leave

Auto-enrolment pension

Travel discounts

Nursery scheme

Job summary

The Institute of Criminology at the University of Cambridge is seeking an Office Administrator and Senior Receptionist to join a friendly professional services team. You will manage front-of-house reception, welcome guests, and support senior administrators and academic teams with essential daily tasks and discrete projects.

This role combines customer service with varied admin duties, helping keep day-to-day operations smooth, with a proactive approach to solving problems in a busy department.

Qualifications

• Warm, organized administrator with front-of-house experience.
• Strong administrative and coordination skills.
• Ability to support multiple academic teams and projects.

Responsibilities

• Oversee day-to-day running of reception and front-of-house.
• Welcome guests and manage visitor access.
• Assist senior administrators and academic teams with daily tasks and discrete projects.

Job description

The Institute of Criminology is looking for a proactive, welcoming, and efficient Office Administrator and Senior Receptionist. You will be joining a friendly and welcoming professional services team in one of the world's leading criminology departments, with an international reputation for excellence in research and teaching.This key role combines front-of-house customer service with varied administrative support across the Institute. You will oversee the day-to-day running of reception, working alongside a part-time Receptionist, welcome guests, and assist senior administrators and academic teams with essential daily tasks and discrete projects.This role is ideal for a warm, organised administrator who enjoys being the welcoming face of a department while keeping back-of-house operations structured and effective. If you are a natural problem-solver who enjoys variety, stays calm under pressure, and takes a proactive approach to supporting others, we would love to hear from you.Benefits of working at Cambridge include:Competitive rates of pay with automatic service-related pay progression and annual cost of living increases;Generous annual leave allowance of 36 days paid leave (including bank holidays);Generous maternity, adoption and shared parental leave entitlement and other family friendly schemes (e.g. workplace nurseries and salary exchange schemes for childcare);An auto-enrolment pension scheme , with a generous employer contribution;Travel benefits and retail discounts at over 2,000 local and national stores.Once an offer of employment has been accepted, the successful candidate will be required to undergo a health assessment.Informal queries about the role can be directed to Meg Horobin ([e-mail]). Interviews are planned for 19th November 2026 (subject to confirmation)Please quote reference JL51263 on your application and in any correspondence about this vacancy.The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.The University has a responsibility to ensure that all employees are eligible to live and work in the UK.Apply online