Office Administrator

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We have an excellent opportunity for an experienced Office Administrator to join this well-established security systems installations and maintenance company in Theale, Reading.

About the company
Our client is privately-owned and operates exclusively by recommendation, they don’t advertise or employ sales people. They provide bespoke Fire & Security solutions at the extreme high end of the UK market. With a client base predominantly consisting of high-net-worth individuals, they ensure the highest possible standards and utilise the very latest technologies in order to maintain their client's total security and peace of mind. This company is entrusted with ensuring the ultimate in security solutions for some of the wealthiest families and individuals in the world.

About the role
As Office Administrator, you will be responsible for providing administrative services in order to achieve agreed standards of service in a professional, time and cost-effective manner and your responsibilities will include:

• Carrying out the booking of general, survey, corrective and routine maintenance of client security systems
• Carrying out the planning and booking of installation of client security systems
• Provide general administrative assistance to the Office Manager and Partners to aid the smooth running of the business’s offices
• Maintain adequate Company stock levels, placing orders as required
• Provide customer feedback to management in a timely fashion
• Provide assistance as and when required with technical support for colleagues and clients by telephone and software packages on occasions where an engineer is not immediately available
• Attend regular meetings and job chats with line Manager
• Open and distribute deliveries
• General telephone call answering duties
• Data entry into the businesses WinSims and WinSpecs databases
• Prepare daily engineer diaries
• Ensure the smooth running of administrative processes when the Office Manager is absent
• Provision of URNs, key-holders and passwords
• Assist with the operation of the WinSims SuperView programme
• Provide clear and concise paperwork detailing works undertaken on client sites
• Be aware of and ensure compliance with relevant Health and Safety Regulations, NSI, EN and BS Standards, internal business policies and procedures
• Ensure the business remains compliant with NSI (National Security Inspectorate) Codes of Practice through correct administrative procedures
• Liaise with engineering staff directly so that all procedures are followed correctly
• Be committed to all Standards, Company Core Values and objectives set by Management
• Attend regular audit and training sessions
• Attend and contribute to daily staff planning, monthly figures and diary meetings

About the person
To be successful for the role of Office Administrator, you must be/have:

• Previous experience in an Office Administrator role
• Knowledge and experience in the security industry would be advantageous

About the rewards
As Office Administrator your working hours will be 9am to 5pm, Mon to Fri and you will receive an excellent salary of £19,000 to £23,000 per annum depending on experience, plus you will receive:

• 20 days holiday plus bank holidays rising 1 day per year to a max of 25 days
• Great environment to work with and a really close-knit team
• Regular get togethers for ‘foodies’ restaurant meets, where all staff can bring their partners
• Trips away for team building in Paris, Rome, Prague etc
• Birthday and seasonal gifts for all staff