Office Administrator

The Opportunity Hub UK; London; On-site; GBP 23,000 - 28,000; Full time

Job description

Take the lead in a dynamic administrative role where organisation meets impact and every day brings something new.

This forward-thinking company is a leader in sustainable heating solutions, with a strong focus on renewable energy technologies, particularly air source heat pumps. Alongside its core mission, the business also operates a thriving bathroom design and renovation venture. With a commitment to innovation, sustainability and quality service, the company is growing quickly and offers a collaborative and fast-paced environment.

They are now looking for a detail-oriented and highly organised Office Administrator to support daily operations, customer service, HR and administrative processes. This is an excellent opportunity to grow with a company that is shaping the future of sustainable living.

Here's What You'll Be Doing:

1. Managing day-to-day office administration to ensure smooth operations
2. Handling customer communication, booking appointments and coordinating work schedules
3. Ordering materials and liaising with merchants to ensure competitive pricing
4. Preparing quotations and sales orders and managing post-sales support
5. Responding to customer queries by phone and email in a timely and professional manner
6. Coordinating meetings and planning internal company social events
7. Creating and managing customer contracts, ensuring they align with MCS standards
8. Monitoring compliance and maintaining accurate contract records and reports
9. Liaising with internal teams and external stakeholders to ensure contract clarity
10. Supporting process improvements in contract and project management
11. Maintaining employee records, managing holidays and absences and onboarding new staff
12. Supporting recruitment processes and employee reviews
13. Logging staff expenses and ensuring compliance with HR documentation

Here Are The Skills You'll Need:

1. Strong experience in office administration or similar roles
2. Excellent organisational and time management skills
3. Confident using business software, particularly Google Workspace
4. Experience using Monday.com is highly desirable
5. Familiarity with HR processes and systems is a strong advantage
6. Excellent written and verbal communication skills
7. High level of discretion when handling sensitive or confidential information
8. Ability to prioritise, work independently and adapt to changing priorities
9. Friendly, professional and a collaborative team player

Work Permissions:

You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.

Here Are The Benefits Of This Job:

1. Competitive salary of £23,000 to £28,000 depending on experience
2. Company pension scheme
3. On-site parking
4. Opportunity to work in a fast-growing and purpose-led business

Choosing a career in the sustainable energy and home design sector means joining an industry at the heart of environmental progress. This role offers the chance to develop a broad skill set in operations, administration and customer care while contributing to a company that prioritises innovation, sustainability and meaningful impact.