Office Administrator

Anglian Home Improvements; Exeter; On-site; GBP 25,000 - 35,000; Full time

Job summary

Ein führendes Unternehmen im Bereich der Heimverbesserungen sucht einen engagierten Office Administrator, um das Team zu unterstützen. In dieser Rolle sind Sie der zentrale Ansprechpartner für Kunden und sorgen für einen reibungslosen Ablauf der Projekte. Ihre Aufgaben umfassen die Koordination von Installationsteams, die Bearbeitung von Anfragen und die Verwaltung von Terminen. Das Unternehmen bietet eine Vielzahl von Vorteilen, darunter großzügige Urlaubsregelungen, Gesundheitsleistungen und Entwicklungsmöglichkeiten. Wenn Sie eine Leidenschaft für Kundenservice und Organisation haben, ist dies die perfekte Gelegenheit für Sie.

Benefits

Pensionsplan

31 Tage Urlaub

Geburtstag frei

Bezahlte Zeit für Freiwilligenarbeit

Gesundheits- und Wellnessleistungen

Rabatte auf Fitnessstudio-Mitgliedschaften

Zugang zu mentalen Gesundheitsdiensten

Gruppenermäßigungen auf Produkte

Karriereentwicklungsmöglichkeiten

Qualifications

• Detailorientierte Person mit starken Kommunikationsfähigkeiten.
• Erfahrung in der Koordination von Teams und Kunden.

Responsibilities

• Hauptansprechpartner für Kundenanfragen und -anliegen.
• Koordination von Installationsteams und Überwachung von Zeitplänen.

Skills

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Microsoft Office Suite

Kundenbeziehungsmanagement (CRM)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Thank you for applying for the Office Administrator role

Thanks for applying for this vacancy, we wish you every success.

We will be in touch shortly.

Office Administrator

Internal job ref: MD1003218197

Status: Full Time

We are currently seeking an Office Administrator to join our thriving team at Anglian Home Improvements, a leading provider of home improvement solutions. As an Office Administrator, you'll be at the heart of our operations, ensuring seamless coordination and outstanding customer service.

We're looking for a detail-oriented and customer-focused individual to support our team in ensuring the smooth running of our local depot. From coordinating installation teams to resolving operational issues, you will play a vital role in maintaining our high standards, and ensuring each customer has a positive experience.

Key Responsibilities:

1. You will be the main contact point for our customers, delivering exceptional customer service by promptly assisting with any queries or concerns.
2. Coordinate installation teams, trades, and customers to ensure smooth project execution.
3. Monitor and track appointment schedules and installation plans to ensure deadlines are met.
4. Maintain accurate records of project details related to installations.
5. Resolve operational issues efficiently to minimise disruptions.
6. Process purchase orders and reconcile invoices.

Key Skills:

1. Excellent communication and interpersonal skills.
2. Strong organisational abilities with a keen attention to detail.
3. Ability to manage multiple tasks and prioritise effectively.
4. Proficiency in Microsoft Office suite (Word, Excel, Outlook).
5. Familiarity with customer relationship management (CRM) software is advantageous.

Benefits include pension, 31 days holiday (increasing with service), your birthday off, paid time off for volunteering, comprehensive health & well-being benefits, discounted gym memberships, free mental health first aid access, group discounts on products and days out, and opportunities for career development.

Join us and be part of transforming homes and improving lives. We are committed to equality, diversity, and inclusion, recruiting the best person for the job regardless of protected characteristics.

Application Process:

Please provide your first name, last name, email address, home phone number, upload your CV, and include a cover letter below.

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About Us

Anglian Home Improvements is looking for talented, ambitious individuals to join our team. We look forward to hearing from you!

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