Office Administrator

Go Traffic Management Limited; Exeter; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading traffic management company is looking for an Office Administrator to support the Operations Support team. Responsibilities include handling customer inquiries, liaising with teams, and ensuring efficient operations. The ideal candidate will have administrative experience and strong IT skills, specifically in Microsoft Office. A competitive salary and benefits package are offered.

Benefits

Full benefits package

Qualifications

• Previous experience in an administrative role.
• Proficient IT skills in Microsoft Office.
• Ability to prioritize workload and work to tight deadlines.
• Exceptional attention to detail.

Responsibilities

• Provide a front-line telephone service to internal and external customers.
• Liaise with Supervisors and sub-contract teams.
• Maintain timely and accurate input into management systems.
• Ensure high levels of customer service are achieved.
• Provide daily and weekly reports as required.

Skills

Administrative experience

Proficient IT skills

Ability to prioritize workload

Attention to detail

Tools

Microsoft Office

Job description

Office Administrator

Department: South West Water

Employment Type: Full Time

Location: Peninsula House (South West Water HQ)

Reporting To: Amy Headry

Compensation: £26,000 - £28,000 / year

Description

As Office Administrator, you will provide support to the Operations Support team to ensure that the Company’s work is effectively coordinated through communication with internal and external customers as well as the management of the business and client database systems.

Key Responsibilities

• Provide a front-line telephone service to both internal and external customers
• Liaise with Supervisors and sub-contract teams to ensure programmes are delivered ensuring that all the client and operational requirements are met in a professional and efficient manner
• Ensure that all the client and operational requirements are met in a professional and efficient manner
• Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated
• Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time
• Ensure the collation, co-ordination and distribution of the operational job pack
• Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved
• Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
• Ensure that safety issues are reported in line with Company procedures

Skills, Knowledge & Expertise

• Previous experience in an administrative role
• Proficient IT skills in Microsoft Office
• Ability to prioritise workload and work to tight deadlines
• Exceptional attention to detail

Job Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

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