Office Administrator

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Hybrid – 4 Days Coventry Office, Fridays optional to work from home

Basic Salary £23k dependant on experience plus benefits; company events, company pension, cycle to work scheme, free on-site parking, private medical insurance and sick pay

Permanent, Full Time - 9am-5pm

Our client, a highly established and reputable trade association with 250+ members representing 95% of all UK sales of paints, coatings, printing inks, and wallcoverings, is seeking an Office Administrator to join their team.

Duties and Responsibilities of Office Administrator

• Act as a point of contact for membership inquiries.
• Provide membership-related advice and administrative support to members, applicants, and customers.
• Maintain accurate records of members on the CRM system, ensuring compliance with data protection guidelines.
• Distribute member communications, referencing and distributing information to technical committees, and upload information to the website.
• Produce and distribute certificates, welcome, and renewal packs for members.
• Cover the Technical and Membership Executive in their absence.
• Support general administration tasks, including member communications and covering staff absences.
• Manage member meetings via the CRM system and internal calendar, coordinate logistics, liaise with venues, and follow up with attendees.
• Handle member and external meeting bookings, including hosting and liaising with the Technical & Membership Executive and Office Manager.
• Greet visitors and members professionally.
• Support catering orders for meetings and events.
• Assist with general office administration and conference & awards support.
• Attend some events, which may require overnight stays (expenses covered).

Person Specification

• CRM system experience - Essential
• Proficiency in IT and Microsoft Office - Essential
• Minimum 3 years administrative experience - Essential
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Excellent organizational skills, able to work independently and in teams
• Strong communication skills, both verbal and written
• Outstanding attention to detail
• Ability to process applications, organize documents, and track progress
• Professional and courteous demeanor when interacting with applicants
• Flexible team player, capable of working under pressure and tight deadlines

To apply, please send your CV.

Due to high application volume, only successful candidates will be contacted. If you do not hear within 10 working days, please consider your application unsuccessful.

Membership Bespoke acts as a recruitment business for this role. We encourage applications from all qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

With over 10 years of experience, Membership Bespoke specializes in recruitment solutions for Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.