Office Administrator

HIRING PEOPLE; Coulsdon; On-site; GBP 26,000 - 29,000; Full time

Job summary

A growing electrical contracting business in Coulsdon is seeking an Office Administrator. The role requires excellent customer service and organisational skills. Responsibilities include managing calls, liaising with suppliers, and maintaining client records. The position offers a salary of £26,000 - £29,000 per annum, 40 hours a week, with benefits such as 28 days holiday and full training.

Benefits

28 days holiday including bank holidays

Company pension scheme

Health cash plan

Supportive working environment

Full training

Qualifications

• Previous experience within an administrative role would be an advantage.
• Knowledge of project management software and/or social media is advantageous.
• Ability to work under pressure and multi-task effectively.

Responsibilities

• Manage incoming calls including sales enquiries and bookings.
• Liaise with suppliers and place orders for materials.
• Maintain client records via the Company's CRM.
• Provide support with invoicing, document management, and filing.
• Assist the team with general administrative duties.

Skills

Excellent communication skills

Customer service skills

Self-motivation

Organisational skills

IT skills

Multi-tasking

Tools

ClickUp

Job description

Are you good at multi-tasking? Do you take pride in offering excellent customer service?

Our client is a growing electrical contracting business based in Coulsdon; they are seeking a well-organised and proactive Office Administrator to join their tight knit team.

This role is crucial within the Company's structure as its main purpose is to be at the forefront of the business - being the first point of contact for new customers, suppliers and existing clients.

Other responsibilities include:

• Managing all incoming calls including sales enquiries, bookings and customer follow up's.
• Liaising with suppliers and placing orders for materials.
• Maintaining client records via the Company's CRM (for which you will be fully trained).
• Providing support with invoicing, document management and filing.
• Assisting the wider team with general administrative duties to support the smooth running of the business.

This role would suit someone who has worked in a similar industry and is seeking a new challenge or someone who has excellent customer service experience and is seeking a change.

Essential skills required:

• Previous experience within an administrative role would be an advantage
• Previous knowledge or use of project management software (ClickUp) and/or social media and marketing would be advantageous.
• Excellent communication and organisation skills
• First rate customer service skills
• Good IT skills
• Self-motivated with the ability to use own initiative
• The ability to multi-task and work under pressure
• Positive with an enthusiastic, can-do attitude to work

Job details:

• Office Administrator
• Coulsdon, Surrey
• £26,000 - £29,000 per annum depending on experience
• Full Time - 40 hours per week, Monday to Friday 8am to 5pm
• Benefits include 28 days holiday (including bank holidays), a company pension scheme, health cash plan, supportive & friendly working environment and full training

If you have the right skills and experience for this role, we would like to hear from you.

Due to large volumes of applications, we cannot always contact all applicants. If you do not hear from us within 10 days of your application, please assume that you have been unsuccessful on this occasion.