Office Administrator

Hope Homecare; Cheshunt; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a dedicated Office Administrator to enhance their administrative operations. This role is ideal for a proactive individual with a strong background in office management and a minimum Level 3 qualification in Health and Social Care. You will take charge of daily administrative tasks, ensuring compliance and effective communication within a fast-paced environment. With opportunities for professional development and a supportive team, this position offers a chance to make a significant impact while enjoying a competitive benefits package, including generous holiday allowances. If you thrive in a dynamic setting and are eager to contribute to a meaningful cause, this role is for you.

Benefits

28 days holiday per year (pro-rata)

Healthcare benefits

Opportunities for professional development and training

Qualifications

• Minimum Level 3 in Health and Social Care is essential.
• 3+ years of office administration experience, preferably in health and social care.

Responsibilities

• Oversee daily administrative tasks and maintain records.
• Provide support to management, including scheduling and correspondence.
• Ensure compliance with regulatory standards and maintain accurate records.

Skills

Organizational Skills

Time Management

Communication Skills

Problem Solving

Initiative

Education

Level 3 in Health and Social Care

Tools

Microsoft Office Suite

Job description

We are seeking a strong and experienced Office Administrator to join our team. This role is perfect for a motivated individual with a minimum Level 3 in Health and Social Care and a proven track record in office administration.

The successful candidate will be a highly organized, proactive, and confident professional who can step into a fast-paced environment and take charge of the administrative operations with minimal supervision.

Key Responsibilities:

1. Office Management:
   Oversee day-to-day administrative tasks, ensuring the smooth running of the office.
   Maintain and update records, databases, and documentation in line with company policies.
2. Administrative Support:
   Provide support to the management team, including scheduling meetings, preparing reports, and coordinating communication.
   Manage incoming and outgoing correspondence, including emails and phone calls.
3. Compliance & Record-Keeping:
   Ensure all administrative processes comply with regulatory standards.
   Maintain accurate service user and staff records, including HR files, training matrices, and care-related documentation.
4. Problem Solving & Leadership:
   Identify and resolve issues efficiently, ensuring minimal disruption to operations.
   Act as a central point of contact for staff, clients, and external stakeholders.

Requirements

Qualifications:

• Minimum Level 3 in Health and Social Care (essential).

Experience:

• At least 3 years of office administration experience, preferably in the health and social care sector.
• Experience managing compliance, HR records, and coordinating administrative functions.

Skills & Attributes:

• Strong organizational and time management skills.
• Excellent communication skills, both written and verbal.
• Ability to work independently, take initiative, and manage a busy workload.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.

Benefits

• 28 days holiday per year (pro-rata)
• Healthcare benefits
• Opportunities for professional development and training