Office Administrator

Tate Recruitment; Bishop's Stortford; Hybrid; GBP 20,000 - 24,000; Full time

Job summary

A well-established organization in Bishop’s Stortford seeks a proactive Office Administrator to support various departments. The role involves administrative support, customer interaction, and requires proficiency in Microsoft Office. Ideal candidates are adaptable, detail-oriented, and eager to learn. This is a fantastic opportunity for growth within a supportive team.

Qualifications

• Experience in providing administrative support, preferably in a customer-focused environment.
• Ability to assist with performance reporting and data collation.

Responsibilities

• Provide administrative support to the Customer Service and Planning Teams.
• Act as a secondary point of contact for customers and internal engineering teams.
• Manage office supplies and reordering processes.

Skills

Proficiency in Microsoft Office Suite

Strong verbal and written communication skills

Ability to think on your feet

Excellent attention to detail

Able to work independently and collaboratively

Job description

Overview

Job Title: Office Administrator

Location: Bishop’s Stortford

Salary: £24,000 per annum

Working Hours: 8:00 AM – 4:00 PM (Monday to Friday)

• 4 days in the office
• 1 day working from home

Start Date: ASAP

About the Company

We are proud to be partnering with a well-established and customer-focused organisation based in Bishop’s Stortford. Known for their commitment to service excellence and employee development, they are seeking a proactive and detail-oriented Office Administrator to join their dynamic team.

This is a fantastic opportunity for someone who enjoys variety in their work, thrives in a fast-paced environment, and is eager to learn and grow within a supportive team.

Role Overview

As an Office Administrator, you will play a key role in supporting various departments across the business. You’ll be exposed to a wide range of administrative functions and will work closely with the Customer Experience & Service Administrator to ensure smooth day-to-day operations.

This is a learning-focused role, ideal for someone who is keen to understand all aspects of office administration and contribute to the success of the wider team.

Key Responsibilities

• Office Support
  • Provide administrative support to the Customer Service and Planning Teams using various software tools
  • Learn and assist with different roles across the office to support departmental needs
  • Assist the Operations Lead and Head of Department with performance reporting and data collation
  • Organise and coordinate internal meetings and events
  • Manage office supplies and reordering processes
• Customer & Engineer Support
  • Act as a secondary point of contact for customers and internal engineering teams
  • Prepare and send quotations for parts and full systems
  • Handle customer queries with professionalism and efficiency
  • Produce and share accreditation documentation with customers
  • Upload customer invoices to relevant payment portals

Skills & Experience Required

• Technical Skills: Proficiency in Microsoft Office Suite; familiarity with AI software is a plus
• Communication: Strong verbal and written communication skills
• Problem-Solving: Ability to think on your feet and resolve issues proactively
• Organisation: Excellent attention to detail and time management
• Teamwork: Able to work independently and collaboratively

Key Behaviours & Values

We’re looking for someone who embodies our company values and demonstrates the following behaviours:

• Act with Pace: Respond to customer needs with urgency and care
• Own It & Be Courageous: Take initiative and advocate for customer experience
• Stronger Together: Be a collaborative and supportive team member
• We Care: Respect diverse team cultures and contribute to sustainability goals

Why Apply?

This is more than just an admin role—it’s a chance to be at the heart of a thriving organisation, learn new skills, and make a real impact. If you’re enthusiastic, adaptable, and ready to grow, we’d love to hear from you.