Office Administrator

Cummins Mellor; Altham; On-site; GBP 20,000 - 25,000; Part time

Job summary

A local business in Altham is seeking a proactive Office Administrator to ensure efficient operations. Responsibilities include handling communication, managing customer relations, and supporting internal teams. The role offers a collaborative environment and potential for long-term employment. Ideal for candidates with strong communication skills and a customer-focused attitude.

Benefits

Collaborative team environment

Opportunities for personal development

Potential for permanent contract

Qualifications

• Proficiency in using MRP software and Microsoft Office applications is essential.
• Must have strong communication and problem-solving skills.
• A proactive and adaptable approach to work is expected.

Responsibilities

• Answer incoming phone calls and respond to emails appropriately.
• Greet visitors as the first point of contact for the business.
• Manage correspondence across departments to ensure smooth operations.

Skills

Excellent verbal and written communication skills

Strong problem-solving abilities

Attention to detail

Proficiency in computer systems

Customer-focused attitude

Tools

MRP software

Microsoft Office applications

Job description

We are seeking a proactive and highly organised Office Administrator to support the smooth and efficient running of our office. You will play a key role in supporting all departments, managing communication channels, handling administrative tasks, and maintaining our professional image both in person and online. This is a dynamic and varied position ideal for someone who thrives in a busy office environment.

Key Responsibilities:

• Answer incoming phone calls and respond to emails in a timely and professional manner
• Greet visitors, customers and suppliers, acting as the first point of contact for the business
• Manage and direct correspondence appropriately across departments
• Maintain strong relationships with customers by progressing requests and actions within agreed timescales
• Liaise with internal teams to ensure procedures and standards are met
• Accurately process sales orders through to despatch using company MRP software
• Prepare and manage product documentation, including accurate labelling and export paperwork
• Obtain transport quotes, arrange deliveries and coordinate customer booking-in procedures
• Coordinate sampling for lab testing and customer approval
• Manage and grow the company’s social media presence by creating engaging content and interacting with audiences
• Support the General Manager and Quality Manager with administrative tasks and document flow

What We’re Looking For:

• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Proficiency in computer systems, MRP software, and Microsoft Office applications
• Ability to enter data accurately and generate business reports
• Proactive, adaptable and willing to learn new systems and processes
• Friendly, approachable, and customer-focused attitude

Why Join Us?

• Be part of a collaborative and supportive team environment
• Contribute to continuous improvement and business growth
• Opportunities for ongoing personal development and training
• Initially a temporary contract, with potential for a permanent opportunity for the right person

Apply online today or call the office on 01254 239363 to find out more information