Office Administration Apprentice- TrueArk Healthcare Ltd

Apprenticeships; Ipswich; On-site; GBP 12,000 - 18,000; Full time

Job summary

A leading healthcare agency in Ipswich is seeking an Office Administration Apprentice to join their busy team. This role provides an exciting chance to develop essential business skills while ensuring the smooth operation of healthcare services. Key responsibilities include managing communications, maintaining records, and supporting scheduling processes, with full training offered. Opportunities for further training and career advancement exist within the organization.

Qualifications

• Willingness to work towards necessary Functional Skills qualifications.
• Previous experience in a customer service or administrative role is advantageous.

Responsibilities

• Answering telephone and email enquiries professionally.
• Maintaining accurate staff and client records.
• Organising and filing documentation securely.

Skills

Customer Service

Organizational Skills

Communication

Education

GCSE Grade 4/C or above in English and Maths

Job description

0 Likes

About

TrueArk Healthcare is an Ipswich based healthcare agency who provide staff to residential homes in and around Ipswich. TrueArk is best described as a small office environment, where the office staff are involved in contacting new and current clients in order to create work.

TrueArk Healthcare is a trusted provider of domiciliary care and assisted living services, dedicated to supporting individuals in maintaining their independence and quality of life.

TrueArk Healthcare is looking for a highly motivated Office Administration Apprentice to support our busy and friendly team. This is an exciting opportunity to develop essential business administration skills while contributing to the smooth running of a growing healthcare provider.

• Answering telephone and email enquiries professionally and promptly
• Assisting with maintaining accurate staff and client records
• Organising and filing documentation securely and efficiently
• Updating spreadsheets and internal systems with key data
• Assisting with scheduling care visits and coordinating rotas
• Handling incoming and outgoing mail General office duties.
• As part of the administration team, you will play a key role in supporting the smooth operation of services, ensuring our frontline care staff are well-organised and our clients receive timely support.

Entry requirements

GCSE Grade 4/C or above in English and Maths or Functional Skills Level 2 (or willingness to work towards during apprenticeship).

Previous experience in a customer service or administrative role.

Skills required

Training to be provided

The learner will be studying the Business Administration Level 3Apprenticeship Standard qualification.
Functional skills will be studied if equivalent qualifications are not held.

Things to consider

This role will be based in an office environment. You may occasionally work under pressure, particularly during busy periods. Full training and mentoring will be provided, and you must be able to maintain confidentiality at all times due to sensitive client and staff data.

To be given the opportunity to progress to a full-time Office Administrator Assistant role. Further training and development opportunities available in healthcare administration, HR support, or operational management.

Closing Date

The closing date for this job offer is on 31/07/2025

West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.