Office Administration

PHL Group; Bournemouth; On-site; GBP 20,000 - 26,000; Full time

Job summary

A dedicated community support organization in Bournemouth is seeking an Administrator for The Shores Sexual Assault Referral Centre (SARC). The role involves providing comprehensive administrative support, managing a busy workload, and ensuring compliance with governance procedures. Ideal candidates will have strong communication skills and experience working with vulnerable individuals. This position offers the opportunity to make a positive impact in a compassionate environment.

Benefits

Bike2Work Scheme

DSE Eye Tests and Spectacles

Employee Assistance Program

Family Friendly Policy

Long Service Award

Menopause Support

NHS Discount Blue Light Card

Paid Sick Pay

Professional Development

Workplace Savings and Low Interest Loans

Your Birthday off!

Qualifications

• Solid understanding of company policies and procedures.
• Experience working with vulnerable individuals.
• Commitment to enhanced DBS checks.

Responsibilities

• Provide comprehensive administrative support to the SARC Quality Manager.
• Prioritize and manage workload efficiently.
• Ensure compliance with Information Governance.

Skills

Strong communication skills

Competence in safeguarding aspects

Proficiency in Microsoft Office

Organizational skills

Job description

Overview

Join Our Team as an Administrator at The Shores (SARC). We are seeking a dedicated and compassionate Administrator to join our small, committed team at The Shores Sexual Assault Referral Centre (SARC). Our mission is to provide high-quality care, support, and forensic medical services to individuals who have recently experienced rape or sexual assault.

About The Shores (SARC)

Based in Bournemouth, The Shores SARC operates 24/7, 365 days a year, with a team of on-call crisis workers and sexual offence examiners. We are passionate about delivering exceptional support to those who need it most.

Hours

• Core Hours: Wednesday & Friday, 9:00 AM – 5:00 PM.
• Additional Shifts: Minimum of 4 flexible crisis worker shifts per month (full crisis worker training provided).
• Occasional Cover: Availability for annual leave cover on other days, if possible.

Your Responsibilities

• Provide comprehensive administrative support to the SARC Quality Manager and the wider team.
• Prioritize and manage your workload efficiently while maintaining confidentiality and professionalism.
• Ensure all tasks align with the Trusts Information Governance, recording, and data-sharing procedures.

What Youll Need To Succeed

• A solid understanding of company policies and procedures, ensuring compliance with contractual obligations and quality standards.
• Strong communication skills, both written and oral.
• Competence in assessing and documenting safeguarding concerns, completing risk assessments, and liaising with police officers, Sexual Offence Examiners, and the SARC team.
• Experience working with vulnerable individuals.
• Proficiency in Microsoft Office (Word, Excel).
• Excellent attention to detail and organizational skills.
• A full driving license and access to a vehicle.
• A commitment to undergoing enhanced DBS checks and NPPV Level 3 vetting.

Desirable Skills & Experience

• Recent NHS experience.
• Previous work with victims of sexual assault.
• Relevant qualifications in supporting victims of sexual or physical abuse.
• Forensic awareness.

Why Join Us?

This is a rewarding opportunity to make a tangible difference in the lives of vulnerable individuals while working as part of a supportive and passionate team.

Apply Today

If you’re ready to bring your skills and dedication to our team, we’d love to hear from you. Together, we can make a positive impact on the lives of those we serve.

Benefits

• Bike2Work Scheme. Save up to 42% on bikes & equipment
• DSE Eye Tests and Spectacles. Up to £25 for eye tests, £50 for spectacles
• Employee Assistance Program 24 hour helpline. 24/7 support for counselling, legal, medical & more
• Employee Recognition. On the Spot & Extra Mile Awards
• Family Friendly Policy. Support for maternity, paternity, adoption & fertility leave
• Long Service Award. Celebrating 5 & 10 years of service
• Menopause Support. HRT subscription covered & Menopause Pledge
• NHS Discount Blue Light Card. Staff are eligible for the Blue Light Card which offers a range of official discounts
• Paid Sick Pay. 10 days per year
• Professional Development. Training, courses & team-building opportunities
• Workplace Savings and Low Interest Loans. Payroll savings & low-interest loans
• Your Birthday off!

As part of our ongoing commitment to support the Armed Forces community, PHL Group has been awarded the Defence Employers Recognition Scheme Silver Award and Veteran Aware accreditation.

These prestigious accolades highlight our unwavering dedication to supporting ex-military personnel, recognising the value that serving personnel, both regular and reservists, veterans and military families contribute to our business and our country.

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