OD&L Practitioner

Queen Victoria Hospital NHS Foundation Trust; East Grinstead; On-site; GBP 40,000 - 48,000; Part time

Benefits offered by this job

Tailored personal development

Flexible working arrangements

Reward programme with discounts

Job summary

Queen Victoria Hospital NHS Foundation Trust in East Grinstead is seeking a Band 6 Learning and Development professional to design, deliver and evaluate a range of OD interventions.

The role focuses on embedding Trust Values and developing a coaching culture across the organisation.

Qualifications

• Relevant degree in training, learning and development, organisational development or coaching.
• Coaching or mentorship qualification.
• Experience in OD or similar environment is desirable.
• Facilitation and managing group dynamics.

Responsibilities

• Scope, design, deliver and evaluate learning and OD interventions to support Trust strategy.
• Support Head of OD&L in embedding Trust Values and behavioural framework through learning interventions.
• Lead on developing a coaching culture within the Trust with CPD for internal coaches.
• Engage with managers and departments to support action planning from annual staff surveys.

Skills

Facilitation

Coaching

Change management

Stakeholder engagement

Education

Relevant degree in training/OD

Coaching qualification

Tools

PowerPoint

Word

Excel

Job description

Main area Learning and Development Grade NHS AfC: Band 6 Contract Permanent Hours

• Part time
• Flexible working

32 hours per week (To be discussed with successful candidate) Job ref 276-8332595-AfC

Employer Queen Victoria Hospital NHS Foundation Trust Employer type NHS Site Queen Victoria Hospital Town East Grinstead Salary £39,959 - £48,117 per annum pro rata Salary period Yearly Closing 10/11/2026 23:59 Interview date 23/11/2026

NHS AfC: Band 6

Welcome to Queen Victoria Hospital NHS Foundation Trust and thank you for your interest.

In addition to receiving tertiary referrals from across the South East of England, we have a network of ‘spoke’ sites at district general hospitals enabling our consultants to offer their expertise with routine treatments and consultations as close to patients’ homes as is possible. With the recent addition of video led ‘virtual’ consultations we also enable patients who have some distance to travel to avoid the additional stress and worry of a long journey.

Working at QVH combines the excitement, challenge and career opportunities of many larger organisations with the satisfaction of delivering excellent patient care that really does re-build our patients’ lives.

We also offer attractive benefits such as

• tailored personal development to support career aspirations, including accredited clinical and management development programmes
• flexible working arrangements for a work-life balance that suits you and your needs
• a dedicated reward programme, offering a range of national and local discounts, cashback and tax relief schemes

The Trust is committed to offering a range of flexibleworking options to support employees to balance work and personal commitments, and the delivery of high quality and cost effective services.

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Sustainability

At Queen Victoria Hospital we want to be the first Net Zero Hospital in England, and to achieve that wants every member of staff to be a green champion. The way in which the Trust works has a significant impact on the organisation’s carbon footprint and that of our patients. From the heat, light and power supplies within the hospital to avoiding unnecessary patient journeys, the Trust is empowering all staff to create a sustainable health and care environment for future generations. The Trust expects all staff to reuse and recycle more, to use energy and water efficiently, to walk or cycle to work if you can, and to have a focus on sustainability in the workplace.

The post holder will work as part of the Organisational Development & Learning Team (OD&L), designing and facilitating a range of learning and organisational development (OD) interventions and workshops across the organisation, which supports the Trust Strategy.

They will work across the full cycle of learning and OD work; from scoping and contracting, data gathering and designing appropriate and impactful solutions to delivering engaging interventions, as well as evaluating impact.

The post holder will lead on developing a coaching culture across the Trust in line with our Trust Values and NHS People Plan priorities.

Main duties of the job

• Work on own initiative to scope, design, deliver and evaluate a range of learning and development interventions to support Trust, regional and national strategy and policies.
• Support the Head of OD&L in embedding the Trust Values and behavioural framework through a range of learning and OD interventions, including those relating to appraisal and career conversations, management development and team effectiveness.
• Support OD initiatives in collaboration with the Head of OD&L and other learning and OD colleagues, relating to Trust culture and staff engagement.
• Support change programmes at a departmental/local level, providing OD expertise in relation to change management and design and delivery of interventions.
• Coordinate and undertake the Trusts trainer quality-monitoring programme to ensure all trainers are evaluated regularly and that all programmes are delivered to a suitable standard. Supporting trainers to meet the required training standard as necessary.
• Lead on developing a coaching culture within the Trust, creating capacity to offer a broader range of coaching within the Trust. Develop and deliver a range of coaching skills workshops for managers and provide CPD coaching for internal coaches.
• Act as a coach for staff as required, undertaking contracting, delivery and evaluation of coaching offered.
• Support the Head of OD&L to engage with managers and departments to support action planning from the annual staff survey.

Working for our organisation

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise.We are fully committed to training and development of the workforce with support for continuing education and learning.

Detailed job description and main responsibilities

Communication and relationship skills

• Ability to communicate effectively providing and receiving highly complex, sensitive and contentious information when delivering training and workshops to groups of staff.
• Ability to maintain confidentiality whilst coaching and to receive highly complex and highly sensitive information with empathy.
• Ability to build and maintain relationships with a range of internal and external stakeholders and communicate highly complex, sensitive or contentious information to groups and individuals.

Analytical and judgement skills

• Use judgement skills to provide advice in relation to learning and OD, using own judgement as to when to elevate matters for management action.
• Provide up-to-date generic and specialist advice/information to colleagues on learning and OD matters within field of own expertise.
• Use problem solving and judgment skills to analyse complex data to assess development and training needs for individuals and groups. Offer effective OD interventions based on analysis of a range of options.
• Collect and analyse feedback data in relation to learning and team development interventions to produce both reports and business cases to support ROI and on-going evaluation.

Planning and Organisational skills

• Through collaboration with internal and external stakeholders and OD&L colleagues, plan a range learning and OD interventions, some of them complex, which balance Trust priorities and goals with operational constraints such as financial resources and staff availability.
• Effectively plan and prioritise a number of work streams and programmes to ensure projects and interventions are managed and delivered to agreed standards and timescales.
• Within learning and OD interventions, plan and organise large group interventions and collaborate with OD&L colleagues to maximise the efficiency of the intervention.

Information Resources

• Design, develop and regularly update a database for recording trainer quality monitoring outcomes and actions plans. Produce regular reports for audit purposes.
• Design, develop and regularly update a database to capture feedback from coaching and OD interventions. Produce regular reports to support future development initiatives.
• Oversee and record attendance/evaluations at learning interventions and produce reports to inform service improvements e.g., event attendance and feedback.

Policy and service development

• Implement OD&L policies for own work area.
• Propose policy and services changes for OD&L policies and procedures, which will impact across the entire Trust.

Learning and development

• Lead on the research, development and delivery a range a training and development programmes and workshops including conflict resolution, resilience training and appraisal conversations.
• Scope, develop and deliver OD interventions including workshops and 1 to 1 support.
• Lead on the development of a coaching culture, supporting individuals and groups to develop their skills through coaching skills workshops and CPD sessions.

Personal and Professional Development

• Participate in the Trust’s annual appraisal system designed to identify objectives and personal development opportunities.
• Participate in the Trust’s annual pay progression review (if applicable).
• Ensure that all mandatory training is up to date.
• he post holder will be responsible for continually maintaining their working knowledge of local practices, policies and procedures.

Person specification

Qualifications

• Relevant degree and post graduate study in training, learning and development, organisational development or coaching or able to demonstrate specialist knowledge within this field through practical experience
• Coaching or mentorship qualification

Experience

• Working in an OD or similar environment
• Facilitation and managing group dynamics
• Experience of contributing to organisational change and deploying OD interventions to support change
• Management and leadership experience
• Learning Needs Analysis, design, delivery and evaluation

Knowledge and skills

• Knowledge of key concepts and best practice in OD
• Good computer literacy skills including ability to create and manipulate Microsoft PowerPoint, Word documents and Excel spreadsheets
• Ability to present highly complex, sensitive or contentious information
• Knowledge of key models and tools relating to adult learning

The closing date given is a guide only. There may be some occasions when we have to close a vacancy once sufficient applications have been received. You are therefore advised to submit your application as early as possible to avoid disappointment.

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