Ocean Import Operator

GRS - Global Recruitment Solutions; Warrington; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking an Ocean Import Coordinator to manage the importation of ocean freight shipments. Responsibilities include coordinating shipments from booking to delivery, ensuring compliance with customs regulations, and providing excellent customer service. The ideal candidate will liaise with various stakeholders and maintain accurate records. This role requires attention to detail and strong communication skills.

Responsibilities

• Coordinate all aspects of ocean import shipments from booking to final delivery.
• Receive and process shipping documents; ensure timely and accurate data entry into the system.
• Liaise with overseas agents, carriers, customs brokers, truckers, warehouses, and clients.
• Monitor shipment status and provide proactive updates to customers.
• Prepare and review import documentation, including bills of lading and commercial invoices.
• Ensure compliance with local customs regulations and other applicable government agency requirements.
• Arrange customs clearance and delivery to the final destination.
• Resolve discrepancies or issues related to documentation, cargo delays, demurrage, or detention.
• Invoice customers accurately and in a timely manner; handle billing discrepancies when needed.
• Maintain organised files and records according to company policies and legal requirements.
• Provide excellent customer service and act as a point of contact for import clients.

Job description

Ocean Import Job Purpose:

To coordinate and manage the end-to-end importation of ocean freight shipments, ensuring timely, cost-effective, and compliant movement of goods from port of origin to final destination.

Ocean Import Key Responsibilities:

• Coordinate all aspects of ocean import shipments from booking to final delivery.

• Receive and process shipping documents; ensure timely and accurate data entry into the system.

• Liaise with overseas agents, carriers, customs brokers, truckers, warehouses, and clients.

• Monitor shipment status and provide proactive updates to customers.

• Prepare and review import documentation, including bills of lading, commercial invoices, packing lists, and arrival notices.

• Ensure compliance with local customs regulations and other applicable government agency requirements.

• Arrange customs clearance and delivery to the final destination.

• Resolve discrepancies or issues related to documentation, cargo delays, demurrage, or detention.

• Invoice customers accurately and in a timely manner; handle billing discrepancies when needed.

• Maintain organised files and records according to company policies and legal requirements.

• Provide excellent customer service and act as a point of contact for import clients.