Ocean Import Clerk

Bradley David Associates; Basildon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading freight forwarding company in Basildon is seeking an experienced Ocean Import Operator to manage end-to-end ocean freight processes. Responsibilities include overseeing shipments, handling customs entries, and maintaining client relationships. The ideal candidate will have 3-4 years of experience, strong knowledge of shipping documents, and an understanding of customs procedures. Join a dynamic team and ensure high-quality service delivery.

Qualifications

• 3-4 years' experience in ocean import operations within freight forwarding.
• Strong knowledge of shipping documents including B/L, invoices, packing lists.
• Understanding of customs clearance procedures and INCOTERMS.

Responsibilities

• Oversee import shipments from booking through to final delivery.
• Liaise with overseas agents, shipping lines, and carriers.
• Handle customs entries in line with UK compliance standards.

Skills

Ocean import operations

Strong knowledge of shipping documents

Customs clearance procedures

Handling FCL and LCL shipments

Port operations

Customs systems (CHIEF, CDS)

Organisational skills

Job description

We're currently seeking an experienced Ocean Import Operator to manage end-to-end ocean freight processes at our clients office in Basildon.

Key Responsibilities

• Oversee import shipments from booking through to final delivery
• Liaise with overseas agents, shipping lines, and carriers
• Handle customs entries in line with UK compliance standards
• Track shipments and provide regular customer updates
• Verify and process freight invoices (ocean, port, and customs fees)
• Prepare arrival notices and delivery instructions
• Resolve delays/discrepancies and communicate with clients and internal teams
• Deliver excellent customer service and maintain strong relationships

Requirements

• 3-4 years' experience in ocean import operations within freight forwarding
• Strong knowledge of shipping documents (B/L, invoices, packing lists)
• Understanding of customs clearance procedures and INCOTERMS
• Confident handling FCL and LCL shipments
• Familiar with port operations and container logistics
• Experience with customs systems (e.g., CHIEF, CDS)
• Highly organised, detail-oriented, and effective under pressure