Ocean Freight - Ocean Export Coordinator

EV Cargo; Manchester; On-site; GBP 30,000 - 38,000; Full time

Job summary

EV Cargo is seeking an experienced Export Operator - Ocean Freight for their Manchester team. The role involves managing ocean freight shipments, ensuring timely deliveries while maintaining exceptional customer service. The ideal candidate will have expertise in export procedures and customs regulations, excellent communication skills, and proficiency with CargoWise and ASM Sequoia systems.

Benefits

Competitive Salary based on experience

Access to savings and cashback at 900+ retailers

Wellbeing Centre for support

Employee Recognition Scheme

Excellent Pension Scheme & Life Assurance

Health Care Cash Plan

Qualifications

• Proven experience in ocean freight operations and export procedures.
• Knowledge of customs regulations, documentation, and international shipping.
• Ability to build client relationships with a proactive approach.

Responsibilities

• Coordinate and manage ocean freight shipments.
• Liaise with customers, suppliers, and carriers to arrange shipping schedules.
• Prepare and process shipping and customs documentation.

Skills

Customer Service

Communication Skills

Relationship Management

Proactive Approach

Tools

CargoWise

ASM Sequoia

Job description

17 February 2025

About the Role

Are you an experienced and motivated individual with a passion for logistics and freight forwarding? If so, we would love to hear from you! EV Cargo is seeking a dedicated Export Operator - Ocean Freight to join our Manchester team. In this role, you will be responsible for coordinating and managing ocean freight shipments, ensuring efficient and timely delivery while maintaining excellent customer service standards.

Key Responsibilities

• Coordinate and manage ocean freight shipments from origin to destination, ensuring timely and efficient delivery.
• Liaise with customers, suppliers, and carriers to arrange shipping schedules, negotiate rates, and handle all necessary documentation.
• Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining strong client relationships.
• Prepare and process shipping and customs documentation.
• Ensure compliance with international shipping regulations, customs requirements, and trade compliance policies.
• Track and monitor shipments, providing regular updates to customers and stakeholders.
• Adapt to changing priorities and handle unforeseen circumstances effectively.
• Manage multiple shipments simultaneously while ensuring accuracy and adherence to deadlines.

What We Need from You

• Proven experience in ocean freight operations, including knowledge of export procedures, customs regulations, and international shipping documentation.
• Strong ability to build and maintain excellent working relationships with customers, suppliers, and colleagues.
• Professional and effective communication skills.
• Proactive and results-driven approach with a commitment to providing exceptional customer service.
• Self-motivated and committed to excellence.
• Experience with CargoWise and ASM Sequoia systems.

What We Offer

We are committed to supporting your professional development and providing a rewarding work environment. Benefits include:

• Competitive Salary – based on experience.
• Reward Gateway – access to savings and cashback at 900+ top retailers.
• Wellbeing Centre – tools and support for a healthier, happier life.
• Employee Recognition Scheme.
• Excellent Pension Scheme & Life Assurance.
• Health Care Cash Plan.

About EV Cargo

EV Cargo has grown to become a leading international supply chain partner for many of the world’s top brands. We enable customer success through market-leading air, ocean, surface freight, logistics, supply chain, and technology solutions. Our global expansion continues to accelerate.

Diversity & Inclusion

At EV Cargo, equality, diversity, and inclusivity are at the heart of everything we do. We foster a community that respects individuals and enables them to thrive. We provide equal opportunities for all, regardless of origin, gender, age, disability, sexual orientation, gender identity, political or religious beliefs, or union affiliation.

Additional Information

EV Cargo reserves the right to close this vacancy before the stated deadline if a high volume of applications is received. Due to application volume, we regret that we are unable to provide detailed feedback to non-shortlisted candidates.

You must have the legal right to live and work in the United Kingdom.