Ocean Freight Coordinator

WR Logistics; Lichfield; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A logistics recruitment agency is seeking an experienced Ocean Freight Coordinator in Lichfield. In this permanent role, you will manage end-to-end import/export operations, handle customer service, and work collaboratively to support commercial growth. The position offers a hybrid working model post-probation. Ideal candidates will have over 5 years of experience in sea freight forwarding and solid knowledge of customs and documentation.

Qualifications

• 5+ years in sea freight forwarding working for a UK based freight forwarder.
• Strong knowledge of Incoterms, customs, and documentation.
• Experience with FCL/LCL shipments.

Responsibilities

• Handle full shipment cycle: bookings, documentation, customs, and delivery.
• Provide quotes, negotiate rates, and support sales.
• Build relationships with carriers, agents, and clients.

Skills

Sea freight forwarding

Customer service

Negotiation

Communication

Tools

TMS

CRM systems

Job description

Ocean Freight Coordinator - Lichfield - Up to 35,000

We're looking for an experienced Sea Freight Forwarder to manage end-to-end import/export operations (FCL & LCL) for our client. This is a hands-on forwarding role combining operations and customer service, with opportunities to support commercial growth.

Job type: Permanent

Hours: Monday to Friday - 08:30 to 17:30

Salary: Up to 35,000

- Hybrid option after passing of probation (3 days office, 2 days home)

Day-to-day:

• Handle full shipment cycle: bookings, documentation, customs, and delivery
• Provide quotes, negotiate rates, and support sales
• Build relationships with carriers, agents, and clients
• Monitor shipments and resolve issues proactively
• Maintain accurate records and invoicing

Requirements:

• 5+ years in sea freight forwarding working for a UK based freight forwarder
• Right to work in the UK - No sponsorship is on offer
• Strong knowledge of Incoterms, customs, and documentation
• Experience with FCL/LCL shipments
• Confident communicator with commercial awareness
• Familiarity with TMS/CRM systems

WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.