Ocean Export & Order Management (OM) Agent

Expeditors; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading logistics company seeks a motivated individual to join its team in London. In this role, you will oversee the freight process, manage documentation, and ensure compliance with regulations. Candidates should be proactive with strong organizational skills and proficiency in English. Excellent benefits are offered, including private medical insurance and a pension scheme.

Benefits

Private Medical Insurance

Pension Scheme

Life Assurance

Bike to work scheme

Employee Stock Purchase Plan

Training and Personnel Development Programme

Qualifications

• 6 months to 1 year related experience and/or training.
• Understanding of ocean documentation process a plus.
• Hazardous Materials certification (preferred).

Responsibilities

• Ensure smooth and timely freight process flow.
• Ensure accurate and timely data entry into our operating system.
• Track and trace Order Management files.

Skills

Organizational skills

Computer skills

Fluent in English

Education

Related experience or training

Job description

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Major Duties and Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operating system
• Track and trace Order Management files
• Ensure timely clearance and delivery of freight to customer for Import shipments
• Ensure documents are sent timely and arrival notices communicated to destination for Export shipments
• Ensure accurate and timely client and vendor billing
• Interact with our customers in arranging their international shipments, meeting customer service standards.
• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.
• Understand department process flow, constantly looking for areas of improved efficiency
• Ensure all customers standard operating procedures are followed and updated in the DLSOP
• Receive documents
• Prepare shipments
• Route shipments
• Manage freight receipt
• Process shipments
• Monitor shipments
• Meet KPI standards, as per the company's procedures

Qualifications

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
• Understanding of ocean documentation process a plus
• Pro-active, strong organizational skills
• Good computer skills (Excel, Word, PowerPoint)
• Hazardous Materials certification (preferred)
• Fluent in English

Additional Information

Expeditors offers excellent benefits:

• Private Medical Insurance
• Pension Scheme
• Life Assurance
• Bike to work scheme
• Employee Stock Purchase Plan
• Training and Personnel Development Programme

* Must have the right to work in the UK*