Ocean Export Clerk

TN United Kingdom; Rainham; Hybrid; GBP 38,000; Full time

Job summary

Join a leading logistics and supply chain solutions provider as an Ocean Export Clerk. This role offers the chance to manage ocean export shipments, ensuring excellent customer service and operational efficiency. With a hybrid working model, you’ll collaborate with international teams while maintaining high standards in documentation and communication. Enjoy competitive benefits, including generous annual leave, employee perks, and career development opportunities. If you're detail-oriented and proactive, this is your chance to shape the future of logistics with a forward-thinking company.

Benefits

25 days' annual leave plus bank holidays

5 days of Volunteer Leave per year

Cycle to Work Scheme

Critical Illness Cover

24/7 online GP and mental health support

Health Cash Plan

Life events counselling

High street discounts

Gym memberships

Career development and training

Qualifications

• Experience in Ocean Freight Forwarding or Logistics is essential.
• Strong administrative and organizational skills are required.

Responsibilities

• Manage export container movements and coordinate shipments efficiently.
• Liaise with international offices for timely movement of consignments.

Skills

Ocean Freight Forwarding

Customer Service

Administrative Skills

Organisational Skills

Attention to Detail

Communication Skills

Microsoft Office

Tools

Logistics Systems

Job description

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Hybrid working is available - 3 days from home, 2 days in the office (subject to business needs).

Our client, a leading logistics and supply chain solutions provider, is currently seeking an experienced Ocean Export Clerk with a background in ocean freight forwarding to join their team based in Rainham, East London.

About the Role

This is an exciting opportunity to be part of a business committed to delivering high-quality service, innovation, and continuous improvement. The successful candidate will play a key role in managing ocean export shipments and delivering excellent customer service.

Ocean Export Clerk Key Responsibilities include:

Operational:

• Manage export container movements and coordinate shipments efficiently
• Liaise with international offices to ensure timely and accurate movement of consignments
• Oversee Customs clearance and arrange haulage as required
• Act as the first point of contact for clients, maintaining excellent service standards
• Accurately manage all shipment documentation and meet strict deadlines

Administrative:

• Maintain and update control sheets for full visibility and auditing
• Ensure all systems hold accurate, real-time information

Commercial:

• Provide competitive freight quotations and promote additional services
• Monitor job-file profitability and manage cost/revenue alignment
• Process and confirm invoicing on all relevant shipments

What We're Looking For

• Previous experience in Ocean Freight Forwarding or Logistics
• Strong administrative and organisational skills
• Excellent customer service and communication abilities
• Flexible, proactive approach with high attention to detail
• Ability to work well under pressure and manage competing priorities
• Competency in Microsoft Office and logistics systems

What's in it for you?

• Competitive salary based on experience
• 25 days' annual leave plus bank holidays
• 5 days of Volunteer Leave per year
• Employee benefits including:
• Cycle to Work Scheme
• Critical Illness Cover
• 24/7 online GP and mental health support
• Health Cash Plan and life events counselling
• High street discounts, gym memberships and more
• Career development and training tailored to your growth

In return, the Ocean Export Clerk will be offered up to £38,000 in line with skills and experience.

If you're a detail-oriented, customer-focused logistics professional looking to take your next step with a forward-thinking company, we'd love to hear from you.

Apply now and be part of a team shaping the future of logistics.

If you would like to know more about this Ocean Export Clerk opportunity, or you know of anyone that fits the bill, please forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer.

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