Ocean Export Clerk

Right Now Group are working with a leading freight forwarder, based at London Heathrow Airport in their search for an additional member of their Ocean Freight Team.

Our client requires an experienced Ocean Export Clerk to join the existing team as an expert in their field. The role requires meticulous attention to detail, a deep understanding of ocean freight movements, and strong coordination skills.

Duties and Responsibilities of an Ocean Export Clerk:

• Prepare, review, and monitor all export documentation to ensure compliance with international shipping rules and regulations, including bills of lading, packing lists, certificates of origin, and invoices.
• Closely liaise with external customers, shipping lines, and internal departments to arrange bookings and manage the end-to-end processes for export operations, ensuring timely and cost-effective solutions that meet customer shipping needs.
• Act as the primary point of contact for your customers throughout the shipping process, providing regular updates on the status of shipments, addressing inquiries swiftly, and resolving issues promptly to maintain high levels of customer satisfaction.
• Collaborate with compliance teams to ensure all shipments meet customs regulations, expertly complete customs documentation, manage clearances, and remain updated on changes in international trade laws.
• Monitor and track all shipments in real-time, providing customers with regular updates on the status of international shipments, ensuring transparency and prompt communication of any delays or issues.
• Participate in the continuous evaluation and improvement of existing processes, enhancing efficiency, reducing costs, and ensuring the highest standards for customers.

The successful Ocean Export Clerk will have:

• Strong experience within ocean export operations and knowledge of export procedures for perishable goods and regulations is an advantage.
• Knowledge of customs regulations, export documentation, and international shipping procedures.
• Strong communication and interpersonal skills.
• Attention to detail and strong organisational abilities.
• Proficiency in computer software and applications.
• Problem-solving skills.
• Ability to work under pressure.

Benefits of an Ocean Export Clerk:

Package: Up to £35,000 p/a salary + Overtime + Pension + Holiday Hours: Monday - Friday (9:00am - 5:30pm)

If this Ocean Export Clerk role sounds like it could be for you, upload your CV today!