Ocean Export Agent

Expeditors International of Washington, Inc.; Kingston upon Hull; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in global supply chain management is seeking a detail-oriented professional to join their team. In this role, you will ensure the smooth flow of freight processes while maintaining high standards of customer service. You'll be responsible for accurate data entry, compliance with regulations, and fostering relationships with suppliers. This position offers a friendly work environment and opportunities for professional growth. If you're passionate about logistics and eager to contribute to a team that values innovation and service excellence, this is the perfect opportunity for you.

Benefits

23 Days Holiday

Private Medical Insurance

Dental and Optical Cover

Employee Stock Purchase Plan

Training and Personnel Development Program

Qualifications

• Experience in logistics or supply chain roles is advantageous.
• Understanding of ocean documentation processes is a plus.

Responsibilities

• Ensure smooth freight process flow and accurate data entry.
• Interact with customers to arrange international shipments.
• Meet compliance standards and maintain good supplier relationships.

Skills

Customer Service

Data Entry

Ocean Export Documentation

Compliance Knowledge

Education

High School Diploma

Hazardous Materials Certification

Tools

Global Ocean Export Monitor

Job description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals
• 250+ locations worldwide
• Globally unified system

Job Description

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Ocean Export Files and reporting
• Use Global Ocean Export Monitor on a daily basis.
• Ensure documents are timely sent and Shipping notices communicated to overseas and customers
• Ensure accurate and timely client and vendors billing.
• Interact with our customers in arranging their international shipments, meeting customer service standards.
• Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved).
• Meet compliance at all times to regulations internal and external in accordance with government regulations.
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures in place and updated in Customer SOP
• Meet KPI standards in accordance with the Company’s procedures
• Overseas communications, timely responses to emails and requests (internal and external)

Qualifications

• Previous experience in a similar role in advantageous but not necessary
• A good understanding of Expeditors’ Products and Services
• Understanding of ocean documentation process a plus.
• Hazardous Materials certification (preferred).

Additional Information

• 23 Days holiday
• Private Medical Insurance
• Dental and Optical cover
• Employee Stock Purchase Plan
• Training and Personnel Development Program