Occupational Health Coordinator

The Carp Society; London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Join a leading train operator as an Occupational Health Coordinator in London, where you will play a pivotal role in enhancing occupational health services. This position involves managing coordination, supplier engagement, and ensuring compliance while working collaboratively with various stakeholders. Enjoy a supportive work environment with benefits including a final salary pension, annual leave, and free rail travel.

Benefits

Final salary pension

24 days annual leave + bank holidays

Free rail travel

Qualifications

• Proven experience as a Coordinator.
• Excellent administrative skills.
• Experience with reporting and database systems.

Responsibilities

• Managing day-to-day coordination and administration of occupational health activities.
• Tracking and scheduling assessments and referrals.
• Maintaining and auditing employee health records.

Skills

Organizational skills

Communication skills

Problem-solving skills

Attention to detail

IT proficiency

Tools

Microsoft Office

Medigold One

Oracle

Netdocs

Job description

Job Description

Are you looking for a career where you can make a real difference in people’s days?

We are seeking an Occupational Health Coordinator to join our HR Services team!

Can you move people? Apply now.

2025 is the 200th anniversary of the first-ever passenger rail journey, so we’re celebrating our proud history and our bright future.

Can you move people? Apply now.

What you’ll do

This is an excellent opportunity to join the HR Services team and to play a pivotal role in supporting the operational and strategic delivery of occupational health services across Southeastern.

Occupational health is central to our people strategy within HR Services and continues to evolve. This role supports the coordination and modernization of our occupational health provision, ensuring it remains effective and responsive.

You will need high-level administrative skills and responsibility for service coordination, supplier engagement, case tracking, and project delivery. You will support strategic initiatives, including supplier reimagination and health campaigns, working closely with internal stakeholders, OH providers, and the Health and Wellbeing Team to ensure a compliant and effective service.

Responsibilities include:

1. Managing day-to-day coordination and administration of occupational health activities.
2. Tracking and scheduling assessments, referrals, and outcomes, ensuring timely progression and escalation.
3. Maintaining and auditing employee health records using systems like Medigold One, Oracle, and Netdocs, while ensuring GDPR compliance.
4. Managing the Occupational Health inbox, triaging queries, and escalating as needed.
5. Supporting the OH Team Manager in reviewing supplier performance, developing reports, and identifying service improvements.
6. Collaborating with the Health and Wellbeing Manager on campaigns and initiatives.
7. Producing reports and dashboards for decision-making and management updates.
8. Developing trackers, audit tools, and workflows to improve data visibility.
9. Deputizing for the OH Team Manager in meetings and forums.
10. Identifying opportunities for process streamlining and digital automation.
11. Coordinating with Payroll, HR, and Line Managers for case management.
12. Organizing meetings, training, and reviews, maintaining records and action logs.

Where will I work?

This role is based at our modern Head Office in London Bridge, with some hybrid working.

Is it for me?

Are you a team player who enjoys collaboration?

Are you customer-focused, professional, and approachable?

Can you adapt and prioritize in a fast-changing environment?

If yes, this could be the role for you!

The experience you’ll need

To be considered, you should demonstrate:

• Proven experience as a Coordinator
• Excellent administrative skills
• Experience with reporting and database systems
• Familiarity with occupational health, healthcare, or HR (advantageous)
• Strong organizational and time management skills
• Attention to detail and accuracy in record keeping
• IT proficiency, especially in Microsoft Office
• Excellent communication skills
• Ability to handle sensitive/confidential information
• Proactive problem-solving and process improvement skills

We support Armed Forces Covenant and Disability Confident Scheme applicants. Find out more here.

Other things to know

• Early closing possible if applications are high.
• Offers are subject to references, right to work, criminal checks, and medical assessment. No visa sponsorship.
• Wait six months before reapplying if unsuccessful.

What you’ll get in return

Along with salary, benefits include:

• Final salary pension
• 24 days annual leave + bank holidays
• Free rail travel

Feel secure and fulfilled. See our benefits here.

A bit about Southeastern

We’re a leading train operator serving London, Kent, and East Sussex, with over 1,700 trains daily and 180 stations.

We’re committed to making a difference in passengers’ journeys and creating a great workplace, recognized as a ‘Great Place to Work’ and endorsed as a WORK180 Employer for Women.

Our daily moments add up to positive change, improving work and travel experiences.

Learn more about our railway here.