Observability Engineer

La-Fosse-1; Liverpool; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Annual leave

Pension

Flexible benefits

Learning & Development

Career progression

Collaborative environment

Job summary

La-Fosse-1 is seeking an Observability Engineer to lead the growth of our observability capability across infrastructure, platforms, networks and applications in Liverpool. You will design, implement and mature telemetry, dashboards and alerting to ensure critical services are measurable, visible and resilient.

Working with Service Delivery, Infrastructure and Engineering teams, you will embed observability best practices and enable data-driven decision making, driving operational excellence and

Qualifications

• Strong technical knowledge of observability, monitoring and telemetry platforms.
• Experience with metrics, logs and distributed tracing.
• Experience creating dashboards, alerting and reporting; monitoring performance.

Responsibilities

• Design, implement and improve enterprise observability capabilities.
• Manage and optimise monitoring, telemetry and alerting platforms.
• Develop dashboards and reporting for operational insight.
• Support incident and major incident processes with monitoring and analysis.
• Establish observability standards and best practices across teams.
• Drive improvement through trend analysis and service performance data.
• Support service transitions with embedded observability from day one.
• Act as SME for observability and monitoring technologies.

Skills

Observability

Monitoring

Telemetry

Dashboards

Alerts & Reporting

Hybrid environments

Resilience & availability

Incident management

Job description

Observability Engineer

Location:Liverpool
Salary: Competitive

Are you an experienced Observability Engineer looking to play a pivotal role in enhancing service performance, resilience and operational excellence across a complex technology estate?

We're working with a large-scale organisation undergoing significant technology transformation and investment, seeking an Observability Engineer to lead and mature its observability capability across infrastructure, platforms, networks and applications.

The Role

As the Observability Engineer, you'll take ownership of the monitoring and observability landscape, ensuring critical services are measurable, visible and proactively managed through effective telemetry, alerting, reporting and analytics.

Working closely with Service Delivery, Infrastructure and Engineering teams, you'll embed observability best practices across both existing and new services, enabling data-driven decision making and continuous service improvement.

You'll be responsible for developing meaningful dashboards, optimising alerting strategies, supporting incident resolution, and driving operational excellence through improved visibility and insight.

Key Responsibilities

• Design, implement and continuously improve enterprise-wide observability capabilities.
• Manage and optimise monitoring, telemetry and alerting platforms.
• Develop dashboards and reporting that provide meaningful operational insights.
• Support incident, problem and major incident processes through effective monitoring and analysis.
• Establish observability standards and best practices across technology teams.
• Drive continuous improvement through trend analysis and service performance data.
• Support service transitions, ensuring observability is embedded from day one.
• Act as the subject matter expert for observability and monitoring technologies.

About You

You'll possess strong technical knowledge across infrastructure, cloud platforms and enterprise technologies, alongside hands-on experience building and operating observability solutions within complex environments.

You'll have experience with:

• Observability, monitoring and telemetry platforms.
• Metrics, logs and distributed tracing.
• Dashboard creation, alerting and reporting.
• Infrastructure, network and application performance monitoring.
• Hybrid technology environments incorporating on-premise and cloud platforms.
• Service availability, resilience and operational performance improvement.
• Incident management, root cause analysis and continuous improvement initiatives.

Experience supporting technologies such as Azure, VMware, Hyper-V, Veeam, dHCI platforms and enterprise infrastructure environments would be highly advantageous.

What's in it for You?

This is an opportunity to join a business investing heavily in technology, transformation and operational excellence. You'll play a key role in shaping observability strategy and capabilities, working alongside experienced technology professionals in an environment that values innovation, collaboration and continuous improvement.

In return, you'll receive:

• Competitive salary and benefits package
• Generous annual leave allowance
• Excellent pension contribution
• Flexible benefits scheme
• Ongoing learning and development opportunities
• Career progression within a growing technology function
• Supportive and collaborative working environment