Observability Engineer

ASDA; Leeds; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A major retailer in Leeds seeks an Observability Engineer to enhance engineering productivity through the design and implementation of observability solutions using New Relic. The role involves collaboration with cross-functional teams and mentoring junior engineers. This position offers a competitive salary and excellent benefits in a hybrid work environment.

Benefits

Discretionary company bonus

Company pension up to 7% matched

Company Car allowance of £5,700

15% colleague discount

Free access to wellbeing services

Excellent parental leave policies

Qualifications

• Experience with New Relic configuration and support.
• Ability to mentor Associate engineers.
• Strong understanding of observability practices.

Responsibilities

• Design and build core features of New Relic’s observability platform.
• Collaborate with teams to create observability solutions.
• Deliver initiatives to improve system efficiency.

Skills

Configuration of New Relic dashboards, alerts

Integration with OpenTelemetry

Collaboration with cross-functional teams

Incident response and analysis leadership

DevOps processes and CI/CD pipelines

Tools

New Relic

DevOps tools

Job description

Job Title

Observability Engineer

Location

Asda House

Employment Type

Full time

Contract Type

Permanent

Hours Per Week

37.5

Salary

Competitive salary plus benefits

Category

Software Engineering

Closing Date

29 August 2025

We are looking for an Observability Engineer who will report into the Engineering Manager and contribute to the delivery of our mission through a combination of design, build & implementation activity together with working alongside multiple engineering teams across the department, supporting them to adopt new ways of working. The role will involve strong collaboration with others - be it learning from examples of existing great engineering work, collaborating with others to create it or mentoring engineers to use it.

This role will initially focus almost exclusively on development in New Relic, configuration and support, and over time evolve to include the wider goals of the team.

What You'll Love

• Design, build, and evolve core features of New Relic’s observability platform (APM, logs, traces, infrastructure monitoring) for high throughput and scalability
• Configure New Relic dashboards, alerts, synthetic monitoring, distributed tracing, and log management
• Collaborate with cross-functional teams (product, SRE, UX) to translate requirements into resilient, cost-effective observability solutions
• Implement observability-as-code: define dashboards, alerts, synthetic monitors, notification channels & tags using New Relic
• Integrate instrumentation standards like OpenTelemetry across distributed systems
• Actively mentor Associate engineers, and lead incident response and analysis
• Work with stakeholders to understand problems, analyse requirements, develop ideas and design & deliver solutions that enhance engineering productivity
• Design, implement, and maintain modern DevOps processes and tools to ensure seamless CI/CD pipelines for our engineering teams
• Collaborate with engineering teams to establish and promote best practices in code quality, unit testing, observability and deployment
• Deliver initiatives to improve system observability, incident response processes and operational efficiency
• Champion a culture of continuous learning, experimentation and innovation within the department

Everything you'll love

To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.

You will also get an excellent benefits package including:

• Discretionary company bonus
• Company pension up to 7% matched
• Company Car allowance of £5,700
• 15% colleague discount in store and online
• Free access to wellbeing services such as Wagestream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves"