Nursing Support Worker (Mental Health)

NHS; Carmarthen; On-site; GBP 25,000 - 27,000; Full time

Job summary

A healthcare organization in Carmarthen is looking for a Nursing Support Worker to join their inpatient team. Responsibilities include providing direct patient care and engaging in psychosocial interventions. Ideal candidates will have a Level 3 qualification in a healthcare-related field and experience within a health care environment. Fluency in Welsh is desirable. This role offers the opportunity for professional development in a supportive working environment.

Qualifications

• Experience in a relevant health or social care environment.
• Knowledge of the Code of Conduct for Healthcare Support Workers.
• Ability to complete physical intervention training.

Responsibilities

• Provide direct, compensatory nursing care to patients.
• Engage in psychosocial interventions in the community.
• Support patients in their recovery pathway through effective communication.

Skills

Ability to communicate in Welsh

Patient care skills

Understanding of confidentiality and safeguarding

Education

Level 3 qualification in a health care related subject

Job description

The Nursing Support Worker is a vital part of the Multi Disciplinary Team. Acting under the direction of registered nurses, the Nursing Support Worker is responsible for engaging in a variety of interventions with patients. These range from direct, compensatory nursing care, working in accordance with observation and engagement policies, monitoring physical health and engaging in psychosocial interventions in the wider community and in the patient's own home.

The Nursing Support Worker contributes to the patients' recovery pathway in a number of key ways. They provide the patients with role modelling as regards effective and reciprocal communication and relationships.

Multi disciplinary assessments and mutually agreed Care and Treatment Plans rely heavily on information gained via the direct patient contact that the Nursing Support Workers provide.

Main duties of the job

Mental Health Services in Carmarthen are looking for motivated and enthusiastic Nursing Support Workers to join the inpatient team on Morlais Ward (Adult Acute Inpatient).

If you enjoy the challenge of working in a busy environment we would like to hear from you. Successful applicants will work as part of a multi-disciplinary team but must be able to work flexibly and within a shift system providing 24 hour a day cover, 365 days a year.Staff are provided with a supportive working environment and the opportunity for professional development.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews to be held on 07/10/2025.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person Specification

Qualifications and Knowledge

• Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses
• Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
• Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)
• Ability to be able to complete certified/accredited physical intervention training, for example Prevention and Management of Violence and Aggression (PMVA) during induction
• Certified /accredited physical intervention training, for example Prevention and Management of Violence and Aggression (PMVA)

Experience

• Experience of working within a relevant heath or social care environment, providing direct patient care
• Experience of working with patient groups relevant to area of practice
• Experience of working within the NHS

Language Skills

• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,313 to £26,999 a yearper annum (pro rata if part time)