Nursing Support Worker

NHS; Llanelli; Hybrid; GBP 27,000 - 28,000; Full time

Job summary

Hywel Dda University Health Board is seeking a Band 3 Nursing Support Worker to join the Pre Assessment team at Prince Philip Hospital, Llanelli. This role supports clinical and administrative functions, assisting nurse-led clinics and providing high-quality, patient-centered care.

The successful candidate will undertake delegated clinical tasks such as ECGs, venepuncture and observations, while managing clinic lists and ensuring accurate documentation. Welsh language skills are desirable.

Qualifications

• Level 3 qualification in a health care related subject or equivalent experience.
• Experience working in a relevant health or social care environment with direct patient care.
• Welsh language ability is desirable (Welsh Level 1) and bilingual communication is encouraged.

Responsibilities

• Support pre-assessment clinic operations, including equipment preparation, patient flow and clinical assessments.
• Assist in nurse-led assessment clinics and manage related administrative tasks.
• Undertake delegated clinical tasks such as ECG recording, venepuncture and monitoring of observations.
• Recognise and report concerns promptly to a registered nurse.
• Provide reassurance and support to patients and carers, enhancing patient experience.
• Carry out administrative duties including booking appointments, data entry and handling enquiries.

Skills

Clinical care

ECG

Venepuncture

Observation

Education

Level 3 qualification in healthcare related subject

Job description

Main area Pre-assessment Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Monday to Friday) Job ref 100-ACS179-0726-A

Employer Hywel Dda University Health Board Employer type NHS Site Prince Philip Hospital Town Llanelli Salary £26,813 - £27,890 per annum pro rata Salary period Yearly Closing 19/10/2026 23:59 Interview date 29/10/2026

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [e-mail] keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.

Job overview

An exciting opportunity has arisen for a Band 3 Nursing Support Worker to join the Pre Assessment team in Prince Phillip Hospital.

This role is varied and will support both the clinical and administrative functions of the team. The successful candidate will work closely with the Clinical Nurse Specialists and Nursing staff to support the delivery of high-quality, patient-centred care within the pre assessment department.

The post involves supporting nurse-led assessment clinics and undertaking delegated clinical tasks such as ECGs, venepuncture and observations, alongside a range of administrative duties to ensure the effective running of the service.

We are looking for a motivated, organised individual with good communication skills who can work flexibly as part of a team and use their own initiative.

Main duties of the job

• Support theteam in delivering care to patients in the pre assessment clinic.
• Assist in nurse-led assessment clinics, helping prepare equipment, manage patient flow and support clinical assessments
• Undertake delegated clinical tasks such as ECG recording, venepuncture and monitoring of observations, in line with training and competence
• Recognise and report any concerns or changes in a patient’s condition promptly to a registered nurse
• Provide reassurance and support to patients and carers, promoting a positive patient experience
• Carry out a range of administrative duties, including booking appointments, managing clinic lists, data entry, and handling telephone enquiries
• Maintain accurate and timely documentation, ensuring confidentiality is always upheld
• Support the smooth day-to-day organisation of the service, prioritising tasks appropriately
• Work collaboratively with the wider multidisciplinary team

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

Interviews to be held on 29/10/2026

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. Welsh and/or English speakers are equally welcome to apply. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person specification

Qualifications and Knowledge

• Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses
• Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
• Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)

Experience

• Experience of working within a relevant heath or social care environment, providing direct patient care
• Experience of working with patient groups relevant to area of practice
• Experience of working within the NHS

Language Skills

• Welsh Speaker (Level 1)

Hywel Dda University Health Board operates a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

IMPORTANT NOTE FOR APPLICANTS: Applications for our roles are carefully reviewed and shortlisted based on specific criteria, which varies from job to job. Using a generic application to apply for multiple roles or relying on automated AI application services, such as Lazy Apply or AI Apply, may not provide the necessary information, leading to your application being overlooked. To ensure your application is given full consideration, we recommend submitting a tailored application that directly addresses the criteria listed in the Person Specification section of the advert.

By submitting your application to NHS Jobs/Trac, you are giving your consent for elements of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems in order to support and manage your recruitment and employment within your employing organisation; to be used by Recruitment for purposes of checking your Professional Registration online (where applicable).

These processes are in line with Fair and Lawful processing in line with current Data Protection Legislation especially those in relation to your personal or sensitive personal data (sensitive personal data is defined as any declared physical or mental health conditions, racial or ethnic origin, sexual orientation, trade union membership, political opinion, religious beliefs). As an organisation, we ensure that the legislation defining confidentiality is observed such as use of data for specific, defined purposes, and use of data that is relevant and not excessive whilst practicing data accuracy and security of all held personal identifiable information (PII)

If you are successfully appointed, by completing the application form you authorise the UHB to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national Electronic Staff Record (ESR).

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Sarah Evans Job title Senior Sister/Unit Manager Email address [e-mail] Telephone number 01554 783717 Additional information

Please contact the team if you have any questions or wish to arrange an informal visit.