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Job Description: Nursery Support Staff
To provide support to the Nursery Manager, ensuring the highest level of service is delivered to customers, while leading staff in providing a professional, caring, and nurturing environment that incorporates teamwork and nursery values.
What do you have to achieve?
- Support the nursery in delivering excellent service to customers.
- Assist the nursery in achieving targets set by the Manager and the business.
- Help the Nursery Manager and team maintain high standards of childcare.
Key Responsibilities
- Act as the Acting Manager in the absence of the Manager, raising concerns with the management team.
- Ensure staff punctuality and appropriate dress code.
- Maintain high standards of customer service, ensuring staff follow nursery procedures and policies.
- Keep accurate and confidential records for staff, children, and parents.
- Support Room Leaders in leading their teams effectively, with good time management and leadership skills.
- Ensure designated roles are performed correctly and professionally.
- Coordinate with the management team on employee administration.
- Facilitate staff training under the direction of the Manager.
- Assist Room Leaders with daily administrative duties and monitor their support to staff.
- Utilize general computer skills effectively.
- Welcome parents, children, and visitors warmly.
- Communicate effectively in person, in writing, and over the phone.
- Work closely with the Nursery Manager and Directors.
- Ensure staff maintain cleanliness and tidiness of the nursery environment.
- Perform any other duties as requested by the Manager/Deputy.
This job description is not exhaustive and may be reviewed as per the nursery’s requirements.
Requirements
Hold a Level 3 qualification in childcare and have experience working in a nursery. Experience in team leadership is desirable.
The candidate should be hardworking, reliable, enthusiastic, and passionate about working with children, with a thorough understanding of the EYFS and Ofsted standards.
Additional Information
The hours and pay will be discussed at the interview.
Benefits may include: free lunch, discounted childcare, employee assistance programme, and pension.
If interested, please send your CV and cover letter to [emailprotected].
All positions are subject to DBS checks and references.