Nurse Bank Administrator (Band 3) - Admin and Clerical - University Hospitals of North Midlands[...]

University Hospitals of North Midlands NHS Trust; England; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading NHS Trust is offering a full-time position for a Nurse Bank Administrator. The role involves supporting the booking of staff, requiring excellent IT skills and experience in a busy environment. Candidates should be able to work evenings and weekends across multiple sites.

Qualifications

• Two years experience in providing an administration service.
• Experience using Microsoft Office Suite.
• Must demonstrate excellent organisational skills.

Responsibilities

• Support the booking and allocation of bank and agency staff.
• Communicate effectively with staff to ensure safe staffing.
• Adapt to busy office environments with flexibility.

Skills

Organisational skills

Multitasking

IT Systems knowledge

Education

5 GCSE's A-C including Maths and English

Office/admin/computer skills training

NVQ 2/3 in customer service or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Main area Admin and Clerical Grade Band 3 Contract Permanent: will need to work across both sites Hours Full time - 37.5 hours per week Job ref 205-7260661-A

Employer University Hospitals of North Midlands NHS Trust Employer type NHS Site Royal Stoke University Hospital Town Stoke-On-Trent Salary £24,625 - £25,674 Per Annum Salary period Yearly Closing 21/07/2025 23:59

Nurse Bank Administrator

Band 3

Job overview

University Hospitals of North Midlands is currently unable to provide sponsorship for Band 2 and Band 3 roles. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship.

We have a new and exciting opportunity within the fast paced Nurse Bank office for a Nurse Bank/ Pool Administrator to support with the booking and allocation of bank and agency staff within the Trust.

The Nurse bank office is an essential service to the trust supporting wards with safe staffing, the post is very challenging but extremely rewarding.

The Bank Office operates over a 7 day service so the applicant must be able to work some evenings and weekends, the post may also require working across both Royal Stoke and County Sites.

Main duties of the job

The post holder will need to have a good knowledge of IT Systems and will need to be able to show evidence of this.

The successful applicant must demonstrate experience working in a busy office environment along with excellent organisational skills, therefore being able to multitask and have a flexible and adaptable approach is essential . It is essential that the successful applicant has the ability to prioritise workload in order to meet very tight deadlines in a pressured environment.

The Bank Office is operates over a 7 day service so the applicant must be able to work evenings and weekends.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

For more information on working for the Trust, please see the attached Job Description and Person Specification.

Person specification

Qualifications

• 5 GCSE's A-C including Maths and English
• office/admin/computer skills training or qualification
• NVQ 2/3 in customer service or equivalent

Experience

• Two years experience in providing an administration service and following procedure
• Experience and skills in using word, excel, power point, Microsoft outlook
• Experienced computer operator, good keyboard skills showing accuracy
• Previous NHS experience

Important information about your application

• All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
• References - please ensure you provide email addresses for all referees for the last three years of employment.
• We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
• Flexible working will be considered in line with Trust policies
• New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
• We work with ‘trac.jobs’ to support out recruitment process. If you have any queries regarding this please read this privacy notice.

University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.

We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.

If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help

At UHNM we are fortunate to receive a high volume of applications for many of our roles, on this occasion we would reserve the right to close any advert early, therefore please apply without delay!

If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.

If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of your start date to ensure sufficient time for the operational and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.

UHNM supports the responsible use of Artificial Intelligence (AI) to assist in preparing your supporting statement. However, we reserve the right to reject applications where AI has been used in a misleading manner, for example, by implying experience or understanding that the applicant does not possess or where its use is excessive or unfair. If AI has been used to support your application, you must declare this within your submission.

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