NSW, Whitlam Leisure Centre - Liverpool 2170

Belgravia Health and Leisure Group Pty Ltd; Liverpool; On-site; AUD 20,000 - 30,000; Part time

Job summary

Join a dynamic and growing leisure organization that values community impact and personal growth. As a Customer Service Officer, you'll be the face of the business, providing exceptional service to members and visitors alike. This role offers flexible hours, allowing you to balance work with personal commitments while contributing to a positive environment. If you are passionate about customer service and enjoy working in a vibrant setting, this is the perfect opportunity for you. Become part of a team that prioritizes inclusivity and personal development, and help us make a real difference in the community.

Benefits

Free facility access

Career development opportunities

Community impact initiatives

Qualifications

• Experience in customer service roles is desirable.
• Familiarity with POS systems and cash handling is important.

Responsibilities

• Provide excellent customer service in person and over the phone.
• Handle cash transactions and manage bookings for services.

Skills

Customer Service

Cash Handling

Point of Sale Systems

Computer Literacy

Friendly Attitude

Education

CPR Certificate

Working with Children Check

Police Check

Job description

NSW, Whitlam Leisure Centre - Liverpool 2170

NSW, Whitlam Leisure Centre - Liverpool 2170

• Great career paths and development with an entrepreneurial organisation
• Free facilityaccess
• Opportunity to make a real differenceto our community

This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions.

The Role

Our Customer Service Officers are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures. This is casual role for the weekends and hours may vary. The primary responsibility of our Customer Service Officers is to deliver first class services to our customers.

Key areas of responsibility include:

• Provide excellent customer service to all customers, both in person and over the telephone
• Apply sound cash handling principals and use of Point of Sale (POS) systems
• Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
• Promote the centres services and programs to customers and accept customer bookings and enrolments
• Develop and maintain good working relations with customers
• Promote and exercise good public relations at all times
• Opening/closing of the centre in accordance with security and safety procedures

Skills & Attributes:

• Positive, friendly, helpful and energetic work style
• Computer literacy, familiarity with software packages and point of sale systems
• Experience in the leisure industry is desirable.
• Current CPR Certificate.
• Police Check
• Working with Children Check

Previous experience is a similar role is desirable, but candidates with a friendly attitude and a customer service mindset areencouraged to apply!

The Company

Belgravia Leisureis part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

If you like the sound of us, then jump in and submit your application. We’d love to hear from you!

Apply now !!

We are committed to providing a child safe environment. Please refer to ourchild safety framework . Successful applicants will be required to obtain a national police check and a Working with Children check.

Belgravia Leisure is a place where we can all be ourselves and succeed on merit. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us [e-mail].

Casual / Temp

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The employer's desired hours for this Job are…

The hours shown may exceed the hours actually required if the Job has flexible hours or will be shared with other employees.