NS221006 - Receptionist - Roxburghe House

NHS National Services Scotland; Aberdeen City; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional health service provider is looking for a motivated Receptionist to join the team at Roxburghe House, Aberdeen. The ideal candidate will have excellent IT and communication skills, and a friendly approach to patients. Responsibilities include supporting the inpatient ward and outpatient clinics, while handling sensitive information. This is a full-time position, offering the opportunity to work in a caring environment with a focus on holistic patient management.

Qualifications

• Previous experience in an administration or reception role.
• Ability to produce accurate work with attention to detail.
• Experience handling sensitive and confidential information.

Responsibilities

• Provide administration support to the inpatient ward.
• Support outpatient clinics.
• Deal with medical records and patient interactions.

Skills

Excellent IT skills

Communication skills

Organizational skills

Ability to work in a team

Attention to detail

Tools

MS Office

Job description

Receptionist – Roxburghe House, Aberdeen

37.hours per week

The department of Palliative Medicine at Roxburghe House is delighted to advertise an exciting opportunity for a friendly and motivated individual to join our team as a receptionist. Roxburghe House is a specialist palliative medicine unit offering care to patients who have terminal conditions. Care is offered on an inpatient and outpatient basis and focuses on a holistic approach to helping patients manage their symptoms.

The successful applicants will require excellent IT, communication and organisational skills with a confident, courteous and friendly approach to patients and colleagues. Applicants should be enthusiastic, motivated, have the ability to work well as part of a team, able to provide cross cover to the department as required and have previous experience in an administration or reception role.

A high standard of verbal and written communication skills are essential as is accuracy and attention to detail and proven experience of MS office systems. Training will be provided but the successful applicants must have the ability to produce accurate work and be able to work on their own initiative. The successful post holder will provide administration support to the inpatient ward and support with outpatient clinics. As the post holder will be dealing with medical records the ability to work with sensitive and confidential information is essential.

Please ensure that you read the job description and personal specification and tell us in the supporting, statement how your past experience relates to this role and why you think you should be considered.

Informal Enquiries to:

Kristeen Gall, Assistant Support Manager on 01224 (5)59119 or via [e-mail]

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

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**Please note - If this post operates within Aberdeen City Low Emission Zone, you will be responsible for all costs associated with entering.**

NHS Grampian forms one of the fourteen regional health boards of NHS Scotland and is responsible for providing health and social care services to a population of over 500,000 people living in Aberdeen, Aberdeenshire and Moray.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.