NRPF Caseworker

Oldham Council; Oldham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Oldham Council is seeking a dedicated individual to join the Domestic Abuse Team. In this role, you will provide essential support and guidance to residents with No Recourse to Public Funds (NRPF). Your responsibilities include managing casework, assessing needs, and collaborating with various service providers to ensure holistic support for vulnerable families. We value empathy and resilience as core attributes in overcoming challenging situations.

Benefits

25 days annual leave, increasing with service tenure

Pension scheme with shared cost contribution

Discounted gym membership

Employee assistance programme for wellbeing

Flexible working arrangements

Qualifications

• Minimum NVQ Level 3 in relevant field or equivalent experience.
• Experience working with families facing complex challenges.
• Knowledge of various health and social service roles.

Responsibilities

• Establish and maintain records of NRPF individuals.
• Assess individuals’ needs and support service delivery.
• Develop and deliver training related to NRPF.

Skills

Empathy

Resilience

Effective partnership working

Needs assessment

Education

NVQ Level 3 in Health and Social Care or equivalent experience

Job description

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Contract: Fixed Term (18 months from commencement)

Location: Oldham Council, Spindles Centre, West Street, Oldham, OL1 1LF

Shortlisting & Interview Dates: TBC.

Role Overview:

Based within the Domestic Abuse Team, but working across a range of services, you will provide advice and expertise to Council staff and partner organisations in supporting residents with No Recourse to Public Funds (NRPF). This will include managing and resolving casework, and assisting and signposting individuals to engage with support services. You will maintain records of residents with No Recourse to Public Funds (NRPF) being supported by Oldham Council.

Key Responsibilities:

• To establish and maintain records of individuals and households with NRPF being supported by Oldham Council, recording them on NRPF Connect in a timely manner.
• To assess individuals’ needs, in line with service eligibility guidelines and procedures including establishing their identity, immigration status and eligibility for support
• To support the development and delivery of training and presentations related to NRPF and the role of services so that colleagues are able to develop their own expertise in this area.
• To work with colleagues to make informed referrals and provide support to other statutory and Voluntary, Community and Faith Sector (VCFS) partners to aid case-resolution approaches.

Key Requirements:

To succeed in this role, you will need as a minimum:

• To be qualified to NVQ level 3 in a relevant field such as Child Care, Health and Social Care or have equivalent relevant experience and the ability to deliver work of the required level of expertise and knowledge
• Ability to demonstrate empathy and resilience when working with families who are facing complex challenges and may be reluctant to engage with services
• Experience of working effectively in partnership with professionals from different disciplines, such as schools, health and the voluntary sector
• Knowledge of the roles of different services (including statutory housing and social care and domestic abuse services) in supporting residents with NRPF

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.

The successful applicant will be required to register to the DBS Update Service to enable the Council to undertake rechecks throughout your employment. The cost to register is £13 and can be claimed back upon commencement to the role but will not be refunded if you do not accept the offer of employment.

About Us:

We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We’ve identified three missions with our residents and partners, focusing on what will deliver the biggest impact:

A Great Place to Live, Healthier, Happier Lives, and Green and Growing.

We’re looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information.

Our Values and Behaviours:

By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are ‘Proud, Ambitious, and Together’, and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham.

We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out:

• Work with a resident focus
• Support local leaders
• Committed to the borough
• Delivery high performance
• Take ownership and drive change

You can find out more about our values and behaviours on our greater.jobs Oldham page

Our Benefits Package:

At Oldham Council we offer a great benefits package for our employees, which includes the following:

• 25 days annual leave which increases after 5 and 10-years’ service
• The option to purchase additional annual leave.
• An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions.
• Discounted gym membership with Oldham Active.
• Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.
• Salary sacrifice scheme for home and electronics and Cycle to Work.
• Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.
• Staff recognition and celebration events.

Inclusive Recruitment:

We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace.

NB. - Any candidate that meets the criteria of our Guaranteed Assessment Scheme and meets the essential criteria of the role, will be guaranteed the first stage of assessment (whether that is an interview or another assessment, as appropriate).

Our Guaranteed Assessment Scheme supports candidates with disabilities, have previously been in or currently in care, those that are carers, and those who have served in the Armed Forces as a regular, reserve or cadet.

Data and Privacy:

For details of how we use your data please see our privacy notice.

Important Information:

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for a current employee at risk of redundancy, it can be pulled back at any point, up to the post being formally offered to a candidate who is not at risk of redundancy.

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