NPT Family Lead

NPT Pass; Port Talbot; Hybrid; GBP 35,000 - 39,000; Full time

Benefits offered by this job

Hybrid working

Pension 15.3%

25 days holiday

Discounted gym membership

Cycle to work

Car salary sacrifice

Smart Spend discounts

Job summary

Neath Port Talbot Council is seeking an experienced NPT Family Lead to steer early years information and engagement across Port Talbot. You will lead a team delivering outreach, digital content and community activities, ensuring accessible information across platforms.

The role requires strategic communication planning, collaboration with services, and a focus on wellbeing and early help. Welsh language skills are desirable, with hybrid working options.

Qualifications

• Degree in marketing, communications, public relations or a related field.
• Strong organisational and project management skills with a proactive, collaborative approach.
• Excellent written and verbal communication with diverse audiences.
• Knowledge of early intervention, family support services and related issues.
• Experience supervising or managing staff and staff development.
• Experience managing digital platforms, social media, content creation and outreach.
• Experience in developing and implementing communication and engagement strategies.
• Experience in brand marketing and community engagement.

Responsibilities

• Lead and supervise the NPT Family Team.
• Develop and implement communications, marketing and community engagement plans.
• Oversee social media, digital content, websites, newsletters and events.
• Monitor engagement, feedback and performance to improve information provision.
• Collaborate with other early intervention services to coordinate information and support.

Skills

Marketing

Communications

Public relations

Social media

Content creation

Outreach

Brand marketing

Team leadership

Project management

Education

Degree in Marketing/Communications/Public relations or related field

Job description

Details of the job are provided below. Further information is available in the Job Description and Person Specification.

Job details

Job reference REQ06026 Date posted 14/10/2026 Application closing date 01/11/2026 Location Port Talbot Civic Centre Salary Grade 7 SCP 22 £34,811 - SCP 26 £38,510 Package “Generous holiday entitlement, Employee Assistance Programme, Local Government Pension Scheme with 15.3% employer contributions, discounted gym membership with Celtic Leisure and excellent development opportunities.” Contractual hours 37 Basis Full time Job category/type Blank Attachments Reasons to work for NPTCBC.pdf NPT Family Lead JDPS.docx

Contract Type:

Grant Funded until 31/03/2028

About the role:

We are currently seeking an experienced, creative and motivated individual to join our team as the NPT Family Lead. This is an exciting new leadership role within Early Years and Partnerships, responsible for developing and promoting high-quality early intervention information, advice and guidance for children, young people and families across Neath Port Talbot.

As NPT Family Lead, you will provide operational leadership for a team delivering information, outreach and engagement activities. You will ensure families can access timely, accurate and accessible information across digital platforms, social media, websites, community events and direct engagement with families and local services. You will work alongside other early intervention services to strengthen links between families and support, promote wellbeing and improve access to early help.

Your daily routine will include:

• Leading and supervising the NPT Family Team.
• Developing and implementing communications, marketing and community engagement plans to maximise reach and awareness.
• Overseeing social media, digital content, websites, newsletters, community events and other promotional activity.
• Monitoring engagement, feedback and performance information to improve the quality and impact of information provision.
• Working alongside other early intervention services to ensure information, advice and support is coordinated and accessible.

About you:

Do you have:

• A degree or equivalent qualification in marketing, communications, public relations or a related field.
• Strong organisational and project management skills, with a creative, proactive and collaborative approach.
• Excellent written and verbal communication skills, with the ability to engage diverse audiences.
• Knowledge and understanding of early intervention, family support services and issues affecting children, young people and families.
• Experience of supervising or managing others and supporting staff development.
• Experience of managing digital platforms, social media, content creation and outreach activity.
• Proven experience of developing and implementing communication and engagement strategies.
• Experience in brand marketing, communications, public relations or community engagement.

We would welcome those with experience in the following roles: Marketing Manager, Communications Manager, Community Engagement Manager or similar leadership roles involving communications, community engagement and staff supervision.

About us:

We believe in rewarding and recognising our colleagues’ efforts and achievements. We also believe that there’s life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.

Choose to work for us and you’ll be rewarded with a range of attractive benefits and support to help you live your best life.

• Hybrid working (in some roles) and flexible working schemes to improve your work life balance
• Benefit from a competitive employee package witha remarkable 15.3% employer pension contribution
• Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years’ service (not forgetting the additional 8 bank holidays too)
• Access discounted gym membership with Celtic Leisure
• Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
• Purchase a new car through Tusker salary sacrifice scheme
• Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.

If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you.

For an informal discussion, please contact Jenna Powell on

• This post is subject to an enhanced DBS disclosure with both adult and child barred list checks.

Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our employees are equally committed to ensuring the safety and protection of all children and young people and will take action to safeguard their wellbeing.

The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.

Welsh Language Requirements:

Welsh Language skills are desirable for this post.

Additional Information:

Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.

We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Please note that applicants must meet all the essential criteria, as shown in the person specification, to qualify for a guaranteed interview. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.

At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.

We are committed to providing training opportunities and the professional development of all our employees.

We look forward to welcoming you to Team NPT.