Northern Europe Product Merchandising Manager

CHRISTIAN DIOR COUTURE; London; On-site; GBP 45,000 - 75,000; Full time

Job summary

Christian Dior Couture is seeking a Northern Europe Product Merchandising Manager to maximize profitability across divisions by managing product selection and collaborating with retail networks. The ideal candidate will possess strong analytical skills, prior product management experience in luxury retail, and a passion for the brand.

Qualifications

• Previous product management experience in retail, preferably in luxury goods.
• Strong fashion and trend awareness.
• Fluency in a second language preferred, especially French.

Responsibilities

• Manage product selection and sell-through to maximize profitability.
• Serve as primary contact for the retail network to drive sales.
• Monitor sales by product category versus budget.

Skills

Analytical skills

Communication

Emotional intelligence

Sales-driven mindset

Leadership

Knowledge of competition

Job description

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury, and to join the Dior family. We seek employees who share this enthusiasm and passion for the House of Dior.

The mission:

Embodying Christian Dior’s values and standards is essential for this role. The Northern Europe Product Merchandising Manager will support the General Manager & Merchandising Europe Director in driving the success of the Northern Europe results across all Dior product divisions (Women’s, Men’s, W&J, Baby, Maison).

This position requires a mature individual capable of developing a strong business strategy, working closely on analytical and financial aspects, and ensuring a healthy business through effective control of all product activities.

The role acts as a link between Retail and Headquarters to ensure productive seasonal buying and sell-through, aligned with competition trends and client needs. The objective is to facilitate sales and implement business initiatives.

The position reports directly to the Northern Europe General Manager and the Merchandising Europe Director.

Responsibilities:

• Manage product selection, sell-through, training, incentives, and reporting to maximize profitability for Northern Europe.
• Serve as the primary contact for the retail network to drive sales and support product movement across all divisions.
• Collaborate with the Northern Europe Marketing Manager on client events and luxury strategy to maximize profit and expand the client base.
• Control product selection and movement within Northern Europe, supporting the business through:

• Monitoring sales by product category versus budget.
• Identifying high-performing categories and taking actions to boost sales (reordering, transfers).
• Addressing low-performing categories with solutions (incentives, PR & marketing support, cancellations, feedback to buyers).
• Tracking seasonal sell-through to meet the 70% value objective across stores.
• Providing reports on product performance, competition, and new arrivals to drive profitability.
• Developing and implementing internal transfer procedures to support global sales and maximize stock movement.
• Monitoring warehouse-to-store transfers for outlet operations and resolving issues.
• Coordinating with operations for timely delivery of Uber luxury products to clients.
• Overseeing ‘made to order’ products for efficient client delivery.
• Ensuring auto-replacement levels are maintained to maximize sales.
• Creating product training and induction programs for retail staff, conducting regular sessions for new and existing employees.
• Identifying training needs with managers to reinforce sell-through results.
• Briefing the retail team on new collections in collaboration with the Retail Performance Director.
• Organizing viewing sessions for upcoming collections upon stock arrival.

Skills required:

Excellent analytical and communication skills, emotional intelligence, sales-driven mindset, dynamism, knowledge of competition, impeccable grooming, leadership by example, humility, and a human approach.

Experience Required:

• Previous product management experience in retail, preferably in luxury goods.
• Thorough knowledge of product management functions and boutique analysis.
• Excellent communication and relationship-building skills.
• A passion for Christian Dior and our collections.
• Strong fashion and trend awareness.
• Fluency in a second language, with French preferred.