North London Water Networks Leader - Reliable Service

Pertemps; Lea Bridge; Hybrid; GBP 90,000 - 110,000; Full time

Benefits offered by this job

Car Allowance

Private Medical Health Care

Pension Scheme

Cycle to Work schemes

Job summary

Thames Water, the UK’s largest water and wastewater company, is seeking a Head of Water Networks in North London. Hybrid working from Lea Bridge Depot, leading a high-performing team to ensure a continuous supply of safe water to over 5 million people.

You will shape regional performance, drive safety and efficiency, manage capital investments, and engage with stakeholders to strengthen resilience and service.

Qualifications

• Outstanding leadership experience with a track record of engaging, inspiring, and developing teams.
• Strong ability to influence, negotiate, and collaborate at all levels across a geographically diverse region.
• Experience managing contractor relationships and leading teams through change.
• Evidence of driving cultural change and continuous improvement within a regulated environment.

Responsibilities

• Developing, leading, and executing the business plan across your region, ensuring the efficient distribution of a continuous supply of safe, wholesome water to customers in North London.
• Continue the transformation in operational performance through your Field Operations team and external suppliers, helping us to reduce reactive incidents and improve leakage and customer service, ensuring all activities are delivered safely, efficiently, and on schedule.
• Lead the team providing exceptional service standards for our customers, undertaking and improving network performance, minimising disruption to customers and managing the repair of leaks whilst enabling our biggest ever capital investment programme – sustainably building for the future.
• You will also proactively identify and respond to current and emerging risks to our network.
• Reporting to the Water Director, you will collaborate closely with internal and external stakeholders, overseeing planning and recommending improvements on critical regional issues.

Skills

Leadership

Influencing

Contractor management

Change management

Lean Six Sigma

Education

NEBOSH qualification

Job description

Thames Water, the UK’s largest water and wastewater company, is seeking a Head of Water Networks in North London. Hybrid working from Lea Bridge Depot, leading a high-performing team to ensure a continuous supply of safe water to over 5 million people.

You will shape regional performance, drive safety and efficiency, manage capital investments, and engage with stakeholders to strengthen resilience and service.