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North American Claims Technician (Hybrid / Remote)

Massenhove Recruitment

London

Remote

GBP 30,000 - 50,000

Full time

30+ days ago

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Job summary

An established Lloyds Broker is seeking a confident Claims Technician for their North American division. In this dynamic role, you will manage a diverse portfolio of claims, ensuring effective communication with clients and stakeholders. Your responsibilities will include preparing essential documentation for Underwriters, maintaining financial records, and producing insightful claims statistics. This is an excellent opportunity for someone with a solid background in claims handling and a passion for continuous learning in the insurance sector. Join a forward-thinking company that values ambition and expertise in a supportive environment.

Qualifications

  • Minimum 2 years in a claims role with strong knowledge of Delegated Authority contracts.
  • Proficient in Microsoft Office and London Market IT systems.

Responsibilities

  • Prepare bordereaux for presentation to Underwriters and update financial records.
  • Produce claims statistics and liaise with teams for accurate reporting.

Skills

Claims Handling
Client Relationship Management
Statistical Analysis
Communication Skills

Education

Relevant Insurance Qualification

Tools

Microsoft Office
CLASS
ECF
IMR

Job description

Our Client, an established Lloyds Broker, are keen to appoint a confident, ambitious Claims Technician to their North American division where you will be handling a varied portfolio of losses.

Primary duties/responsibilities of the job in order of priority:

  1. Preparation of & familiarisation with bordereaux collection and other files for effective presentation to Underwriters.
  2. Create entries and update financial records on relevant system(s).
  3. Producing claims statistics and liaising with other teams to produce earned to incurred statistics.
  4. Complete TT requisitions and liaise with accounts dept for the same.
  5. Deal with claims payments under direct supervision of a senior colleague / manager.
  6. Develop and sustain relationships with Clients, TPA’s, Insurers and colleagues.
  7. Ensure the company systems and procedures are followed at all times.

Experience required:

  1. At least 2 years previous experience of working in a similar claims role.
  2. Good knowledge and understanding of Delegated Authority contracts.
  3. Good knowledge of Microsoft Office products.
  4. Good knowledge of London Market information technology systems CLASS, ECF, IMR etc.
  5. Willingness to continue to develop knowledge of insurance and related issues through formal and informal learning.
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